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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,240
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,229
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,322
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 64,695
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,505
    12-05-2017, 04:33 AM Go to last post
  1. Stuck at 1 in queue twice after using Fantasia, lose spot due to 2002 error

    As the title says, I've been stuck at 1 in queue twice today and lost my spot both times after getting the 2002 error. This is after I've used...

    Started by swerrrve‎, 12-07-2021 01:05 PM
    2002 error, fantasia
    • Replies: 0
    • Views: 969
    12-07-2021, 01:05 PM Go to last post
  2. Whats going on with the queue?

    I don’t mind waiting in a queue if it’s consistent but I am getting disconnected after getting to spot 4 in queue from starting at 153- then being...

    Started by TheEsper‎, 12-07-2021 02:25 AM
    • Replies: 8
    • Views: 2,236
    12-07-2021, 12:23 PM Go to last post
  3. que not dropping

    not sure whats up. been stuck in que at 530 for about 40 minutes. doesnt seem to be moving at all

    Started by freakish0ne357‎, 12-07-2021 12:15 PM
    • Replies: 2
    • Views: 626
    12-07-2021, 12:22 PM Go to last post
  4. Regarding 2002 error and unstable connection update

    https://na.finalfantasyxiv.com/lodestone/news/detail/1c59de837cc84285ad1cdb4c9a9cad782363f25b Just for reference, the above cause as mentioned in...

    Started by FunkyBunch‎, 12-06-2021 03:40 AM
    4 Pages
    1 2 3 ... 4
    • Replies: 31
    • Views: 9,258
    12-07-2021, 12:06 PM Go to last post
  5. Why am I in the Queue

    Why am I in the queue if I get disconnected randomly from the game and log immediately back in? I didn't afk out I got a directx11 error. Now I am...

    Started by Asyren‎, 12-06-2021 12:53 PM
    • Replies: 2
    • Views: 1,031
    12-07-2021, 12:04 PM Go to last post
  6. Error 4004, Error 2002

    I waited for 3 hours to get down to 1 and got booted woth error 4004 and now I am at 7413. it’s already getting annoying. I am playing since Arr...

    Started by Roel-Nelhah‎, 12-07-2021 02:22 AM
    #error4004 #error2002
    • Replies: 1
    • Views: 1,015
    12-07-2021, 12:03 PM Go to last post
  7. disheartened + wasted time and money

    I have been playing this game for years. It means a lot to me, and my friends. My boyfriend and I took time off work, and it cost us money to set...

    Started by _stardust_‎, 12-07-2021 11:59 AM
    • Replies: 0
    • Views: 508
    12-07-2021, 11:59 AM Go to last post
  8. Gilga Login server fried

    Many people (including myself) on Gilgamesh are unable to get into the login queue, instead greeted by "This World is currently full. Please wait...

    Started by friesnadrink‎, 12-06-2021 03:17 AM
    7 Pages
    1 2 3 ... 7
    3001, endwalker, error, login, queue 1 Deleted Post(s)
    • Replies: 64
    • Views: 23,470
    12-07-2021, 11:59 AM Go to last post
  9. Cannot login

    Error 3001, not getting put in a queue, it just tells me to try later.

    Started by Ryan_Zilla‎, 12-07-2021 07:53 AM
    • Replies: 1
    • Views: 732
    12-07-2021, 11:58 AM Go to last post
  10. This is NOT ok.

    Presently I am 6,000 and something in the queue, at the rate the queue moves I wont get in game today. Square Enix you really need to sort this out....

    Started by Madge‎, 12-07-2021 02:21 AM
    • Replies: 2
    • Views: 841
    12-07-2021, 11:58 AM Go to last post
  11. Keep getting disconnected during queue

    This is getting ridiculous. I'm fine with a queue but I get into a 1,500 queue wait til 500 and then get error 2002. Then I log back in immediately...

    Started by Orson_Dara‎, 12-07-2021 05:52 AM
    • Replies: 6
    • Views: 1,488
    12-07-2021, 11:56 AM Go to last post
  12. I cannot login

    I keep getting disconnected from lobby server and being pushed back in line. I went from spot 3107 to 4664. This is unacceptable and there is no...

    Started by DanicaS‎, 12-07-2021 09:04 AM
    • Replies: 1
    • Views: 817
    12-07-2021, 11:52 AM Go to last post
  13. Is it possible to get in at all?

    I am sitting here baby sitting it all day. And its like 70% of the time you get back in roughly where you were, but now just one 2002 will kick you...

    Started by AkamTsuchi‎, 12-07-2021 09:21 AM
    • Replies: 1
    • Views: 937
    12-07-2021, 11:42 AM Go to last post
  14. Having to wait through a queue after a game client crash is completely ridiculous

    Had the game crash on me (fatal DirectX error) at the end of the cutscene between the final dungeon and final trial of the MSQ. Now I'm waiting...

    Started by Suzushiiro‎, 12-07-2021 09:31 AM
    crash, disconnect, queue
    • Replies: 2
    • Views: 1,289
    12-07-2021, 11:42 AM Go to last post
  15. 9006 error

    I tried logging today and I can't stay on, I'm not receiving any packets from server side, everything was fine yesterday.

    Started by PooKiiee‎, 12-07-2021 09:25 AM
    • Replies: 1
    • Views: 493
    12-07-2021, 11:42 AM Go to last post
  16. 1 to 3,408

    Que spot 1... 2002 error... now que 3,408... If you can't buy servers because of a chip shortage, then what fixes this? Wait until enough people go...

    Started by Vandrak‎, 12-07-2021 08:15 AM
    • Replies: 4
    • Views: 1,074
    12-07-2021, 11:42 AM Go to last post
  17. 2002 Disconnects and Queue Lengths

    Compiled some rough potential correlations over the past few days for Exodus log-ins. If the queue is somewhere under 2000, waiting is possible (but...

    Started by Fyrestorm58355‎, 12-07-2021 09:59 AM
    queue lobby error 2002
    • Replies: 3
    • Views: 887
    12-07-2021, 11:41 AM Go to last post
  18. Disconnect on attempt to enter Queue - 2002 Error

    2002 in the handful of attempts I have made to get in line tonight over the last few hours, can't get in queue to even wait my turn. Same story...

    Started by Hauntedd‎, 12-07-2021 09:21 AM
    • Replies: 5
    • Views: 680
    12-07-2021, 11:40 AM Go to last post
  19. Why has nothing been done yet

    What is going on? Giving us 7 days is nice, but its to be expected at this point. I mean, I cant log in to the servers. Regardless of missing out on...

    Started by Lindxstein‎, 12-07-2021 10:35 AM
    • Replies: 2
    • Views: 721
    12-07-2021, 11:37 AM Go to last post
  20. This World is currently full. Players in queue: 1. || Error 3001

    Square Enix... Please explain the screenshot above, thank you.

    Started by Mazora_Espeon‎, 12-07-2021 10:47 AM
    • Replies: 4
    • Views: 1,198
    12-07-2021, 11:34 AM Go to last post

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