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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,685
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,291
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,401
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,359
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,574
    12-05-2017, 04:33 AM Go to last post
  1. New day - new error. 3001 - what the rack?

    And again - new and awesome news - error 3001. "This World is Currently full" What the suck is this? New awesome decisions from business unit 3 ? ...

    Started by Immaril‎, 12-07-2021 01:01 AM
    3 Pages
    1 2 3
    early access, error 3001 1 Deleted Post(s)
    • Replies: 24
    • Views: 5,203
    12-08-2021, 06:08 AM Go to last post
  2. Queue not moving at all?

    as the title says, anyone else got this issue right now where the queue just doesn't move ? literally stuck 3922 for 15 minutes now, relogging does...

    Started by Akiudo‎, 12-08-2021 01:52 AM
    • Replies: 9
    • Views: 2,347
    12-08-2021, 06:00 AM Go to last post
  3. Audio crackling / stuttering - Can you pause your sub?

    Hello community, I come to you with a question: Can I pause my sub? Since the patch (Last friday), my sound is totally borked, it's crackling and...

    Started by ashtheash‎, 12-08-2021 01:09 AM
    audio, bug, sound, subscription
    • Replies: 0
    • Views: 1,163
    12-08-2021, 01:09 AM Go to last post
  4. Constant error 5003 every 5 to 10 minutes after newest login server maintenance

    After the recent login server hotfix maintenance a couple of hours ago I get error 5003 every 5 to 10 minutes. In order to be able to login I...

    Started by Toxe‎, 12-08-2021 12:20 AM
    • Replies: 1
    • Views: 1,178
    12-08-2021, 12:22 AM Go to last post
  5. Mac/Macbook M1 Client

    I heard there was an update to the Mac client coming with endwalker which would boost FPS on the new M1 macs but it seems to have not been done yet....

    Started by Aksum‎, 12-07-2021 08:17 PM
    • Replies: 1
    • Views: 1,090
    12-07-2021, 09:07 PM Go to last post
  6. Cant Download the game

    I cant download the game. As soon as I start the downloaded file it says FFXIV Boot Error: Unable to download patch files. . This is on a new machine...

    Started by Desiodus‎, 12-07-2021 12:02 AM
    • Replies: 4
    • Views: 1,439
    12-07-2021, 08:47 PM Go to last post
  7. Request - Temporarily disable free trial accounts

    This is more of a suggestion that I hope will help clear up the login server technical issues. Please turn off all free trial accounts until the...

    Started by beefrobo‎, 12-07-2021 12:04 PM
    2002 login failures, disable, free trial, north american servers, request
    • Replies: 2
    • Views: 2,046
    12-07-2021, 07:28 PM Go to last post
  8. Forced Name Change - Now I can't log in

    I was pulled away by a GM in game, them informing me I was going to be forced to rename my character. Whatever not a big deal.. But since they've...

    Started by Teioh_‎, 12-07-2021 01:12 PM
    • Replies: 1
    • Views: 1,218
    12-07-2021, 02:35 PM Go to last post
  9. Constant DX11 Unexpected error out of NOWHERE

    Hey all, I'm gonna do my best to briefly sum up the problem that I'm having in hopes that one of you can help me out. For the first two days of EA I...

    Started by BohnMi‎, 12-07-2021 11:00 AM
    crash, dx11, endwalker, log in, play
    • Replies: 4
    • Views: 2,419
    12-07-2021, 01:45 PM Go to last post
  10. Stuck at 1 in queue twice after using Fantasia, lose spot due to 2002 error

    As the title says, I've been stuck at 1 in queue twice today and lost my spot both times after getting the 2002 error. This is after I've used...

    Started by swerrrve‎, 12-07-2021 01:05 PM
    2002 error, fantasia
    • Replies: 0
    • Views: 987
    12-07-2021, 01:05 PM Go to last post
  11. Whats going on with the queue?

    I don’t mind waiting in a queue if it’s consistent but I am getting disconnected after getting to spot 4 in queue from starting at 153- then being...

    Started by TheEsper‎, 12-07-2021 02:25 AM
    • Replies: 8
    • Views: 2,302
    12-07-2021, 12:23 PM Go to last post
  12. que not dropping

    not sure whats up. been stuck in que at 530 for about 40 minutes. doesnt seem to be moving at all

    Started by freakish0ne357‎, 12-07-2021 12:15 PM
    • Replies: 2
    • Views: 659
    12-07-2021, 12:22 PM Go to last post
  13. Regarding 2002 error and unstable connection update

    https://na.finalfantasyxiv.com/lodestone/news/detail/1c59de837cc84285ad1cdb4c9a9cad782363f25b Just for reference, the above cause as mentioned in...

    Started by FunkyBunch‎, 12-06-2021 03:40 AM
    4 Pages
    1 2 3 ... 4
    • Replies: 31
    • Views: 9,553
    12-07-2021, 12:06 PM Go to last post
  14. Why am I in the Queue

    Why am I in the queue if I get disconnected randomly from the game and log immediately back in? I didn't afk out I got a directx11 error. Now I am...

    Started by Asyren‎, 12-06-2021 12:53 PM
    • Replies: 2
    • Views: 1,061
    12-07-2021, 12:04 PM Go to last post
  15. Error 4004, Error 2002

    I waited for 3 hours to get down to 1 and got booted woth error 4004 and now I am at 7413. it’s already getting annoying. I am playing since Arr...

    Started by Roel-Nelhah‎, 12-07-2021 02:22 AM
    #error4004 #error2002
    • Replies: 1
    • Views: 1,055
    12-07-2021, 12:03 PM Go to last post
  16. disheartened + wasted time and money

    I have been playing this game for years. It means a lot to me, and my friends. My boyfriend and I took time off work, and it cost us money to set...

    Started by _stardust_‎, 12-07-2021 11:59 AM
    • Replies: 0
    • Views: 521
    12-07-2021, 11:59 AM Go to last post
  17. Gilga Login server fried

    Many people (including myself) on Gilgamesh are unable to get into the login queue, instead greeted by "This World is currently full. Please wait...

    Started by friesnadrink‎, 12-06-2021 03:17 AM
    7 Pages
    1 2 3 ... 7
    3001, endwalker, error, login, queue 1 Deleted Post(s)
    • Replies: 64
    • Views: 23,899
    12-07-2021, 11:59 AM Go to last post
  18. Cannot login

    Error 3001, not getting put in a queue, it just tells me to try later.

    Started by Ryan_Zilla‎, 12-07-2021 07:53 AM
    • Replies: 1
    • Views: 753
    12-07-2021, 11:58 AM Go to last post
  19. This is NOT ok.

    Presently I am 6,000 and something in the queue, at the rate the queue moves I wont get in game today. Square Enix you really need to sort this out....

    Started by Madge‎, 12-07-2021 02:21 AM
    • Replies: 2
    • Views: 865
    12-07-2021, 11:58 AM Go to last post
  20. Keep getting disconnected during queue

    This is getting ridiculous. I'm fine with a queue but I get into a 1,500 queue wait til 500 and then get error 2002. Then I log back in immediately...

    Started by Orson_Dara‎, 12-07-2021 05:52 AM
    • Replies: 6
    • Views: 1,552
    12-07-2021, 11:56 AM Go to last post

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