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Threads 2021 to 2040 of 2661

Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 25,264
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,406
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,567
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 66,239
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,651
    12-05-2017, 04:33 AM Go to last post
  1. Bug: No sound effects or voices

    I found that my sound effects and voices are completely muted. Music and system sounds seem to be working fine. I'm very hesitant to restart my game...

    Started by FutileMasquerade‎, 12-06-2021 02:09 PM
    • Replies: 6
    • Views: 9,354
    12-08-2021, 04:42 PM Go to last post
  2. Brynhildr World Visit Queue

    Hey all, Has anyone heard of any issues with returning back to Brynhildr through the world visit feature? I've been in the queue for 212 minutes...

    Started by Yitsy‎, 12-08-2021 09:37 AM
    • Replies: 1
    • Views: 1,561
    12-08-2021, 02:00 PM Go to last post
  3. Maintenance & 21,000 Cap

    I am going to give it till after maintenance and see what its like, now I do want to say. What I have played I have enjoyed very good job GAME wise....

    Started by WastedWanderer‎, 12-08-2021 01:53 PM
    21k
    • Replies: 0
    • Views: 778
    12-08-2021, 01:53 PM Go to last post
  4. Equitable access to FFXIV

    Can you guys implement a system that prioritizes the queue based on hours played in a 72hr period? I work a full day, parent at night and game...

    Started by DanicaS‎, 12-08-2021 11:37 AM
    • Replies: 5
    • Views: 1,639
    12-08-2021, 12:03 PM Go to last post
  5. Please add additional time to the grace period for 2002 disconnects.

    Hello Square, Firstly thankyou for all you are doing in order to assure things get back to normal as soon as possible. Your efforts are noticed...

    Started by Alvesea‎, 12-08-2021 11:02 AM
    • Replies: 1
    • Views: 872
    12-08-2021, 11:08 AM Go to last post
  6. Still getting 2002 and 4004 after login server maintenance (12-7-21 8pm EST)

    Still getting 2002 and 4004 after waiting over an hour in queue after Maintenance They said today that at around 4:40am PST they did maintenance on...

    Started by SquashBuggy‎, 12-08-2021 10:04 AM
    • Replies: 0
    • Views: 911
    12-08-2021, 10:04 AM Go to last post
  7. Leviathan Server Queue Broken?

    I've been now stuck at 811 after DC'ing out of the game from this morning. I've quit the game fully now 3 times, and switched data centers multiple...

    Started by KingGaeamania‎, 12-07-2021 05:35 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 2,626
    12-08-2021, 09:18 AM Go to last post
  8. [Gilgamesh] Logging in issues different after Login Server Maintenance

    Server: Gilgamesh DC: Aether PC/Windows 10 I am no longer getting 2002 issues, but I am now consistently receiving 3001 error Server is Full. It...

    Started by KryssaKoifish‎, 12-08-2021 02:50 AM
    2 Pages
    1 2
    3001, aether, gilgamesh, login
    • Replies: 15
    • Views: 4,272
    12-08-2021, 08:23 AM Go to last post
  9. How to post a ticket?

    So apparently this is how Square-Enix collects technical support issues? I post on a forum and my problem gets solved? This runaround trying to...

    Started by JacyTray‎, 12-08-2021 05:02 AM
    • Replies: 1
    • Views: 1,077
    12-08-2021, 07:56 AM Go to last post
  10. 90006 on Quest As heaven's Burn

    I have attempted to due this quest 3 times today. First 2 times i received 90006 error in the second phase. The third time was in first fight phase....

    Started by Phaylis‎, 12-08-2021 07:06 AM
    • Replies: 1
    • Views: 1,092
    12-08-2021, 07:12 AM Go to last post
  11. The queue is really really bad

    I want to be civil here, and not actually complaining about the queue time, I think it's because the game is actually super good, so lots of people...

    Started by aqskerorokero‎, 12-07-2021 06:20 AM
    • Replies: 5
    • Views: 2,013
    12-08-2021, 07:08 AM Go to last post
  12. New day - new error. 3001 - what the rack?

    And again - new and awesome news - error 3001. "This World is Currently full" What the suck is this? New awesome decisions from business unit 3 ? ...

    Started by Immaril‎, 12-07-2021 01:01 AM
    3 Pages
    1 2 3
    early access, error 3001 1 Deleted Post(s)
    • Replies: 24
    • Views: 5,304
    12-08-2021, 06:08 AM Go to last post
  13. Queue not moving at all?

    as the title says, anyone else got this issue right now where the queue just doesn't move ? literally stuck 3922 for 15 minutes now, relogging does...

    Started by Akiudo‎, 12-08-2021 01:52 AM
    • Replies: 9
    • Views: 2,406
    12-08-2021, 06:00 AM Go to last post
  14. Audio crackling / stuttering - Can you pause your sub?

    Hello community, I come to you with a question: Can I pause my sub? Since the patch (Last friday), my sound is totally borked, it's crackling and...

    Started by ashtheash‎, 12-08-2021 01:09 AM
    audio, bug, sound, subscription
    • Replies: 0
    • Views: 1,188
    12-08-2021, 01:09 AM Go to last post
  15. Constant error 5003 every 5 to 10 minutes after newest login server maintenance

    After the recent login server hotfix maintenance a couple of hours ago I get error 5003 every 5 to 10 minutes. In order to be able to login I...

    Started by Toxe‎, 12-08-2021 12:20 AM
    • Replies: 1
    • Views: 1,204
    12-08-2021, 12:22 AM Go to last post
  16. Mac/Macbook M1 Client

    I heard there was an update to the Mac client coming with endwalker which would boost FPS on the new M1 macs but it seems to have not been done yet....

    Started by Aksum‎, 12-07-2021 08:17 PM
    • Replies: 1
    • Views: 1,117
    12-07-2021, 09:07 PM Go to last post
  17. Cant Download the game

    I cant download the game. As soon as I start the downloaded file it says FFXIV Boot Error: Unable to download patch files. . This is on a new machine...

    Started by Desiodus‎, 12-07-2021 12:02 AM
    • Replies: 4
    • Views: 1,471
    12-07-2021, 08:47 PM Go to last post
  18. Request - Temporarily disable free trial accounts

    This is more of a suggestion that I hope will help clear up the login server technical issues. Please turn off all free trial accounts until the...

    Started by beefrobo‎, 12-07-2021 12:04 PM
    2002 login failures, disable, free trial, north american servers, request
    • Replies: 2
    • Views: 2,101
    12-07-2021, 07:28 PM Go to last post
  19. Forced Name Change - Now I can't log in

    I was pulled away by a GM in game, them informing me I was going to be forced to rename my character. Whatever not a big deal.. But since they've...

    Started by Teioh_‎, 12-07-2021 01:12 PM
    • Replies: 1
    • Views: 1,249
    12-07-2021, 02:35 PM Go to last post
  20. Constant DX11 Unexpected error out of NOWHERE

    Hey all, I'm gonna do my best to briefly sum up the problem that I'm having in hopes that one of you can help me out. For the first two days of EA I...

    Started by BohnMi‎, 12-07-2021 11:00 AM
    crash, dx11, endwalker, log in, play
    • Replies: 4
    • Views: 2,474
    12-07-2021, 01:45 PM Go to last post

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