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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 25,097
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,362
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,502
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,955
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,629
    12-05-2017, 04:33 AM Go to last post
  1. Error 5003 constantly appearing [Leviathan]

    Yesterday as I waited on queue and receiving around 2-3 2002 errors, I started to get a lot of 5003 errors. Thankfully I did managed to get in the...

    Started by KthAura‎, 12-10-2021 12:06 AM
    2002, 5003, log in error
    • Replies: 0
    • Views: 1,715
    12-10-2021, 12:06 AM Go to last post
  2. Cannot Connect to the server

    I was in the middle of a cutscene on Mare Lamentorum when I got disconnected with a 90002. I tried to get in several times but I'd get disconnected...

    Started by Elros‎, 12-09-2021 11:45 PM
    10105, 90002 10105 crash, error, login
    • Replies: 0
    • Views: 1,449
    12-09-2021, 11:45 PM Go to last post
  3. Directx 11 Erroring way too much

    I've been having Directx 11 issues since before Endwalker's release but have received them in an alarmingly increased amount since EW early access....

    Started by BuffyAnneSummers‎, 12-09-2021 07:05 PM
    • Replies: 1
    • Views: 1,533
    12-09-2021, 11:28 PM Go to last post
  4. Launcher Error possible Solution

    After a long testing for a friend of mine (system error at launcher start and login dx11 errors) we found a solution that may help you others too: ...

    Started by Meraniala‎, 12-09-2021 08:41 PM
    • Replies: 0
    • Views: 755
    12-09-2021, 08:41 PM Go to last post
  5. World Transfer Login unavaiable (Light Datacenter)

    I've not seen this adressed anywhere, so I decided to make a dedicated topic for it. In the post regarding the expected login queues before the...

    Started by Elecrom‎, 12-06-2021 12:37 AM
    • Replies: 8
    • Views: 2,541
    12-09-2021, 07:01 PM Go to last post
  6. 90002 No grace period?

    Random 90002 while in a cutscene, immediately reconnect easily (almost like there's no problem with my net at all hmmm), aaaaaand I have to suffer...

    Started by Tizerak‎, 12-09-2021 10:36 AM
    • Replies: 2
    • Views: 1,070
    12-09-2021, 06:41 PM Go to last post
  7. Sound Cracking (All Audio, Not Just In-Game)

    Greetings All, I've already seen multiple posts regarding the sound cracking/popping/stuttering after 6.0, and I'm also having this issue...

    Started by Jadilus‎, 12-09-2021 10:39 AM
    • Replies: 3
    • Views: 1,702
    12-09-2021, 05:51 PM Go to last post
  8. Can early access be extended?

    Never mind my question... I've been stupid :D. I thought the Endwalker registration code was still in the physical edition, while there is no...

    Started by Finalfreak‎, 12-09-2021 05:17 PM
    • Replies: 0
    • Views: 836
    12-09-2021, 05:17 PM Go to last post
  9. Endwalker Canceled without my consent

    I bought EA Endwalker back in October. I bought the mac code by mistake, put a ticket in to cancel it then bought the PC version. I got PC version...

    Started by Frienze‎, 12-09-2021 12:43 PM
    • Replies: 6
    • Views: 1,963
    12-09-2021, 04:02 PM Go to last post
  10. DirectX 11 dx11 Error

    Since Endwalker came out I tried playing the game with directx 11 as I have since I bought the game. The error gives me a date from last month too,...

    Started by raggyy‎, 12-06-2021 09:33 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 5,741
    12-09-2021, 03:35 PM Go to last post
  11. RTX3080 max settings player model 'jittering' in flight

    Just turned 'off' Low-detail models on distant objects. (LOD) and made the game even more pretty, but during a quest I was riding a Yol through...

    Started by Sililos‎, 12-09-2021 02:19 PM
    • Replies: 0
    • Views: 836
    12-09-2021, 02:19 PM Go to last post
  12. Que Jumping

    Okay so this is like the third time since I have been trying to log in. The que gets down below 2000 then all of a sudden I am back over 3600 in que...

    Started by goliath2172‎, 12-09-2021 10:55 AM
    • Replies: 3
    • Views: 854
    12-09-2021, 01:46 PM Go to last post
  13. Is it possible to stop error 2002 from closing the client?

    I waited in queue for 2.5 hours tonight. Logged in at 7pm and got into the game at 9:30 pm. Had to log back in 3 times due to disconnects while in...

    Started by Aponia‎, 12-09-2021 12:21 PM
    #2002, #heartbreak
    • Replies: 0
    • Views: 757
    12-09-2021, 12:21 PM Go to last post
  14. Is 2002 related to the AFK timer? No client side inputs?

    So I have been trying to time this issue and it appears to be occurring every 30 minutes atleast on my side. Connected to the login server in...

    Started by Puremallace‎, 12-09-2021 10:52 AM
    • Replies: 3
    • Views: 1,396
    12-09-2021, 11:28 AM Go to last post
  15. Error 2002 four times since 6PM EST- What is being done to fix this SE?

    Sitting in the queue then being jettisoned out of line.. only to log back in to an even larger queue each time is not how I planned to spend my day....

    Started by KiraTatsuHime‎, 12-09-2021 11:27 AM
    2002, endwalker, gift items, launch error, queue error
    • Replies: 0
    • Views: 1,208
    12-09-2021, 11:27 AM Go to last post
  16. World data could not be retrieved

    So after waiting in queue to log in for about 3 hours I got kicked back to the start screen after login at position 988 with an error that i think...

    Started by RitsukoSonoda‎, 12-09-2021 10:38 AM
    • Replies: 3
    • Views: 1,275
    12-09-2021, 11:27 AM Go to last post
  17. Resolution for 2002 according to Sony....

    Error 2002 Now I would like to explain about the details related to Error 2002 and our countermeasures. ・ Details of the Process In order to...

    Started by skywarnmc27‎, 12-09-2021 09:11 AM
    • Replies: 3
    • Views: 1,870
    12-09-2021, 11:17 AM Go to last post
  18. Queue not being saved after a 2002 error

    I thought it was suppose to save your place in queue if get disconnected. I got a 2002 error at around 1100 queue after wait over an hour and login...

    Started by hynaku‎, 12-09-2021 10:02 AM
    • Replies: 1
    • Views: 932
    12-09-2021, 11:13 AM Go to last post
  19. Fix This

    Not worried about queues. I am used to those on game launches, but can we save places in line? Not worried about disconnects. Those happen, but...

    Started by Asyren‎, 12-09-2021 10:46 AM
    • Replies: 0
    • Views: 664
    12-09-2021, 10:46 AM Go to last post
  20. FFXIV setting mic volume to 0

    Whenever I have FFXIV open and active, my microphone volume goes to 0 in Windows. When I alt-tab out of FFXIV, it returns to normal volume. This only...

    Started by Roinome‎, 12-09-2021 10:16 AM
    endwalker, mic, volume
    • Replies: 0
    • Views: 1,443
    12-09-2021, 10:16 AM Go to last post

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