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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 24,812
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,311
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,433
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,535
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,596
    12-05-2017, 04:33 AM Go to last post
  1. DirectX 11 dx11 Error

    Since Endwalker came out I tried playing the game with directx 11 as I have since I bought the game. The error gives me a date from last month too,...

    Started by raggyy‎, 12-06-2021 09:33 AM
    2 Pages
    1 2
    • Replies: 14
    • Views: 5,676
    12-09-2021, 03:35 PM Go to last post
  2. RTX3080 max settings player model 'jittering' in flight

    Just turned 'off' Low-detail models on distant objects. (LOD) and made the game even more pretty, but during a quest I was riding a Yol through...

    Started by Sililos‎, 12-09-2021 02:19 PM
    • Replies: 0
    • Views: 824
    12-09-2021, 02:19 PM Go to last post
  3. Que Jumping

    Okay so this is like the third time since I have been trying to log in. The que gets down below 2000 then all of a sudden I am back over 3600 in que...

    Started by goliath2172‎, 12-09-2021 10:55 AM
    • Replies: 3
    • Views: 841
    12-09-2021, 01:46 PM Go to last post
  4. Is it possible to stop error 2002 from closing the client?

    I waited in queue for 2.5 hours tonight. Logged in at 7pm and got into the game at 9:30 pm. Had to log back in 3 times due to disconnects while in...

    Started by Aponia‎, 12-09-2021 12:21 PM
    #2002, #heartbreak
    • Replies: 0
    • Views: 746
    12-09-2021, 12:21 PM Go to last post
  5. Is 2002 related to the AFK timer? No client side inputs?

    So I have been trying to time this issue and it appears to be occurring every 30 minutes atleast on my side. Connected to the login server in...

    Started by Puremallace‎, 12-09-2021 10:52 AM
    • Replies: 3
    • Views: 1,379
    12-09-2021, 11:28 AM Go to last post
  6. Error 2002 four times since 6PM EST- What is being done to fix this SE?

    Sitting in the queue then being jettisoned out of line.. only to log back in to an even larger queue each time is not how I planned to spend my day....

    Started by KiraTatsuHime‎, 12-09-2021 11:27 AM
    2002, endwalker, gift items, launch error, queue error
    • Replies: 0
    • Views: 1,199
    12-09-2021, 11:27 AM Go to last post
  7. World data could not be retrieved

    So after waiting in queue to log in for about 3 hours I got kicked back to the start screen after login at position 988 with an error that i think...

    Started by RitsukoSonoda‎, 12-09-2021 10:38 AM
    • Replies: 3
    • Views: 1,252
    12-09-2021, 11:27 AM Go to last post
  8. Resolution for 2002 according to Sony....

    Error 2002 Now I would like to explain about the details related to Error 2002 and our countermeasures. ・ Details of the Process In order to...

    Started by skywarnmc27‎, 12-09-2021 09:11 AM
    • Replies: 3
    • Views: 1,853
    12-09-2021, 11:17 AM Go to last post
  9. Queue not being saved after a 2002 error

    I thought it was suppose to save your place in queue if get disconnected. I got a 2002 error at around 1100 queue after wait over an hour and login...

    Started by hynaku‎, 12-09-2021 10:02 AM
    • Replies: 1
    • Views: 924
    12-09-2021, 11:13 AM Go to last post
  10. Fix This

    Not worried about queues. I am used to those on game launches, but can we save places in line? Not worried about disconnects. Those happen, but...

    Started by Asyren‎, 12-09-2021 10:46 AM
    • Replies: 0
    • Views: 655
    12-09-2021, 10:46 AM Go to last post
  11. FFXIV setting mic volume to 0

    Whenever I have FFXIV open and active, my microphone volume goes to 0 in Windows. When I alt-tab out of FFXIV, it returns to normal volume. This only...

    Started by Roinome‎, 12-09-2021 10:16 AM
    endwalker, mic, volume
    • Replies: 0
    • Views: 1,431
    12-09-2021, 10:16 AM Go to last post
  12. because they say they fix and they don't

    They recently fixed the problem of world login well, it does not matter, I bought the expansion and it will happen to me again, please help

    Started by Arnold93‎, 12-09-2021 09:54 AM
    • Replies: 0
    • Views: 750
    12-09-2021, 09:54 AM Go to last post
  13. This is embarassing

    Still on the 30 days of playtime included in purchasing the full game, and it's becoming increasingly unlikely I'll purchase a subscription. ...

    Started by DrinkingSeason‎, 12-09-2021 09:32 AM
    • Replies: 0
    • Views: 892
    12-09-2021, 09:32 AM Go to last post
  14. You said to queue on lower pop worlds, but it never works.

    I'd like to take your advice for shorter queues and more time online, but every time I try to use world visit at character select it just tells me...

    Started by Macleod‎, 12-09-2021 08:11 AM
    • Replies: 1
    • Views: 1,057
    12-09-2021, 08:56 AM Go to last post
  15. Still getting error 2002

    so far i have had 3 2002 errors while waiting in the queue .done with this game.

    Started by Tabmow‎, 12-09-2021 07:33 AM
    • Replies: 3
    • Views: 1,008
    12-09-2021, 08:54 AM Go to last post
  16. Worthless maintenance. Still getting 2002 errors

    What was the point of the maintenance last night if we're still going to have to wait an hour just to get error messages, and go to the back of the...

    Started by Frebant‎, 12-09-2021 07:56 AM
    • Replies: 6
    • Views: 1,088
    12-09-2021, 08:54 AM Go to last post
  17. OTP Works on the website but says incorrect on launcher

    Hello I don't know where else to turn to but I'm in need of help and I don't know how to fix it. I have a one time password on my account and since...

    Started by Alvesea‎, 12-09-2021 08:27 AM
    • Replies: 0
    • Views: 1,104
    12-09-2021, 08:27 AM Go to last post
  18. Error 90002 At Game load

    After last night's patch, the time spent in the queue was much more stable. Started 3435. About 2h 40m later the client switched to logging into the...

    Started by ChameleonMS‎, 12-09-2021 07:11 AM
    • Replies: 1
    • Views: 1,129
    12-09-2021, 07:42 AM Go to last post
  19. Launcher error

    A friend of mine has an "unexpected Error" when he push the login button in the launcher. The Launcher closes and he cant play. there are a lot...

    Started by Meraniala‎, 12-09-2021 07:18 AM
    • Replies: 0
    • Views: 906
    12-09-2021, 07:18 AM Go to last post
  20. Gilgamesh server crashed, nobody I know can get in

    Our world server crashed, everybody I know was d/ced. Two of us are in position 1 in queue, so it claims, but we keep getting "World data could not...

    Started by Soleras‎, 12-09-2021 07:15 AM
    • Replies: 0
    • Views: 890
    12-09-2021, 07:15 AM Go to last post

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