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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    • Replies: 26
    • Views: 24,475
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,260
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,361
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    3 Deleted Post(s)
    • Replies: 98
    • Views: 65,001
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,546
    12-05-2017, 04:33 AM Go to last post
  1. because they say they fix and they don't

    They recently fixed the problem of world login well, it does not matter, I bought the expansion and it will happen to me again, please help

    Started by Arnold93‎, 12-09-2021 09:54 AM
    • Replies: 0
    • Views: 743
    12-09-2021, 09:54 AM Go to last post
  2. This is embarassing

    Still on the 30 days of playtime included in purchasing the full game, and it's becoming increasingly unlikely I'll purchase a subscription. ...

    Started by DrinkingSeason‎, 12-09-2021 09:32 AM
    • Replies: 0
    • Views: 880
    12-09-2021, 09:32 AM Go to last post
  3. You said to queue on lower pop worlds, but it never works.

    I'd like to take your advice for shorter queues and more time online, but every time I try to use world visit at character select it just tells me...

    Started by Macleod‎, 12-09-2021 08:11 AM
    • Replies: 1
    • Views: 1,031
    12-09-2021, 08:56 AM Go to last post
  4. Still getting error 2002

    so far i have had 3 2002 errors while waiting in the queue .done with this game.

    Started by Tabmow‎, 12-09-2021 07:33 AM
    • Replies: 3
    • Views: 974
    12-09-2021, 08:54 AM Go to last post
  5. Worthless maintenance. Still getting 2002 errors

    What was the point of the maintenance last night if we're still going to have to wait an hour just to get error messages, and go to the back of the...

    Started by Frebant‎, 12-09-2021 07:56 AM
    • Replies: 6
    • Views: 1,043
    12-09-2021, 08:54 AM Go to last post
  6. OTP Works on the website but says incorrect on launcher

    Hello I don't know where else to turn to but I'm in need of help and I don't know how to fix it. I have a one time password on my account and since...

    Started by Alvesea‎, 12-09-2021 08:27 AM
    • Replies: 0
    • Views: 1,084
    12-09-2021, 08:27 AM Go to last post
  7. Error 90002 At Game load

    After last night's patch, the time spent in the queue was much more stable. Started 3435. About 2h 40m later the client switched to logging into the...

    Started by ChameleonMS‎, 12-09-2021 07:11 AM
    • Replies: 1
    • Views: 1,101
    12-09-2021, 07:42 AM Go to last post
  8. Launcher error

    A friend of mine has an "unexpected Error" when he push the login button in the launcher. The Launcher closes and he cant play. there are a lot...

    Started by Meraniala‎, 12-09-2021 07:18 AM
    • Replies: 0
    • Views: 883
    12-09-2021, 07:18 AM Go to last post
  9. Gilgamesh server crashed, nobody I know can get in

    Our world server crashed, everybody I know was d/ced. Two of us are in position 1 in queue, so it claims, but we keep getting "World data could not...

    Started by Soleras‎, 12-09-2021 07:15 AM
    • Replies: 0
    • Views: 870
    12-09-2021, 07:15 AM Go to last post
  10. Colas hasta el infinito y mucho más!!!!

    Hola! Se que este post no va a valer para nada pero ya que me pone que tengo a 6000 personas delante para entra al servidor y no tengo otra cosa que...

    Started by Miguelo‎, 12-09-2021 04:55 AM
    colas infinitas
    • Replies: 0
    • Views: 796
    12-09-2021, 04:55 AM Go to last post
  11. Authentication error during queue

    This is more of a technical question than an issue I need resolved. One of the methods going around to combat Error 2002 is to enter queue and...

    Started by Akava‎, 12-09-2021 04:31 AM
    • Replies: 0
    • Views: 1,055
    12-09-2021, 04:31 AM Go to last post
  12. Fighting Animation Freeze + Sound

    So when im fighting and doing my rotation my char and other chars on screen will freeze from 1 - 5 seconds but can still move. Then it all hiccups...

    Started by Elspath‎, 12-05-2021 06:20 PM
    • Replies: 5
    • Views: 2,243
    12-09-2021, 04:30 AM Go to last post
  13. FFXIV in game fps stutter

    So for the past 1-2 months (can't remember exactly how long it's been it's all a maddening blur) I've been having issues with what I call a fps tick...

    Started by FaelonZ‎, 12-08-2021 03:59 AM
    double rendered frames, fps issue, pre-expansion, stutter, technical issue
    • Replies: 1
    • Views: 2,467
    12-09-2021, 04:28 AM Go to last post
  14. PC Freezing with PS4 Controller Issue

    Hello, not sure if anyone else has had this issue when playing with a ps4 controller on PC but, the game will fail to load with controller connected...

    Started by Rusheel‎, 12-09-2021 03:45 AM
    • Replies: 1
    • Views: 1,692
    12-09-2021, 03:51 AM Go to last post
  15. Unexpected Error .(17)

    Any concrete idea what causes this? For a while I was getting DirectX11 related error messages but now I just get these. Tried teleporting into...

    Started by Max-Elixir‎, 12-08-2021 01:28 PM
    17, crash after patch, endwalker, unexpected error, unexpected error 17
    • Replies: 1
    • Views: 1,548
    12-09-2021, 03:43 AM Go to last post
  16. garbage waiting times, you suck Enix

    here we go again, 4586 in queue, really?? I dont know the rest of the people but for me i dont have much time to play and the little time i have i...

    Started by Frank24‎, 12-08-2021 02:32 AM
    • Replies: 30
    • Views: 6,397
    12-09-2021, 03:36 AM Go to last post
  17. OMG, queue does NOT GO DOWN

    45 minutes ago I logged in to a queue of 1,966. Still 45 minutes later I am at 1,966. So I change toons and got a bigger queue, but it did not go...

    Started by Fenril7‎, 12-06-2021 11:40 AM
    • Replies: 5
    • Views: 2,087
    12-09-2021, 03:35 AM Go to last post
  18. Severe Lag while only playing FFXIV

    Starting on this last Thursday I have been experiencing extreme lag while playing the game. The game will freeze completely for a few seconds and...

    Started by changeXkendo‎, 11-15-2021 11:33 AM
    connectivity, lag
    • Replies: 14
    • Views: 5,003
    12-09-2021, 03:11 AM Go to last post
  19. [PC] Haptic Feedback on controller not working after maintance

    PS5 Controller was working fine before maintenance today. Not working after. I can get sound coming out of it, but controls don't work. ...

    Started by Raverbasher‎, 12-09-2021 02:05 AM
    • Replies: 1
    • Views: 809
    12-09-2021, 02:14 AM Go to last post
  20. 90006 Error

    Was in Labyrinth of the Ancients, just finished boss. I clicked the exit and got 90006 error. I checked, was not lag or my internet. I remember...

    Started by Bloodkraft‎, 12-05-2021 01:06 PM
    90006, congestion, server queues
    • Replies: 16
    • Views: 3,182
    12-09-2021, 01:15 AM Go to last post

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