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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 23,753
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,151
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 5,201
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 63,856
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,426
    12-05-2017, 04:33 AM Go to last post
  1. Still getting 2002 and 4004 after login server maintenance (12-7-21 8pm EST)

    Still getting 2002 and 4004 after waiting over an hour in queue after Maintenance They said today that at around 4:40am PST they did maintenance on...

    Started by SquashBuggy‎, 12-08-2021 10:04 AM
    • Replies: 0
    • Views: 849
    12-08-2021, 10:04 AM Go to last post
  2. Leviathan Server Queue Broken?

    I've been now stuck at 811 after DC'ing out of the game from this morning. I've quit the game fully now 3 times, and switched data centers multiple...

    Started by KingGaeamania‎, 12-07-2021 05:35 AM
    2 Pages
    1 2
    • Replies: 10
    • Views: 2,413
    12-08-2021, 09:18 AM Go to last post
  3. [Gilgamesh] Logging in issues different after Login Server Maintenance

    Server: Gilgamesh DC: Aether PC/Windows 10 I am no longer getting 2002 issues, but I am now consistently receiving 3001 error Server is Full. It...

    Started by KryssaKoifish‎, 12-08-2021 02:50 AM
    2 Pages
    1 2
    3001, aether, gilgamesh, login
    • Replies: 15
    • Views: 3,934
    12-08-2021, 08:23 AM Go to last post
  4. How to post a ticket?

    So apparently this is how Square-Enix collects technical support issues? I post on a forum and my problem gets solved? This runaround trying to...

    Started by JacyTray‎, 12-08-2021 05:02 AM
    • Replies: 1
    • Views: 1,011
    12-08-2021, 07:56 AM Go to last post
  5. 90006 on Quest As heaven's Burn

    I have attempted to due this quest 3 times today. First 2 times i received 90006 error in the second phase. The third time was in first fight phase....

    Started by Phaylis‎, 12-08-2021 07:06 AM
    • Replies: 1
    • Views: 1,014
    12-08-2021, 07:12 AM Go to last post
  6. The queue is really really bad

    I want to be civil here, and not actually complaining about the queue time, I think it's because the game is actually super good, so lots of people...

    Started by aqskerorokero‎, 12-07-2021 06:20 AM
    • Replies: 5
    • Views: 1,896
    12-08-2021, 07:08 AM Go to last post
  7. New day - new error. 3001 - what the rack?

    And again - new and awesome news - error 3001. "This World is Currently full" What the suck is this? New awesome decisions from business unit 3 ? ...

    Started by Immaril‎, 12-07-2021 01:01 AM
    3 Pages
    1 2 3
    early access, error 3001 1 Deleted Post(s)
    • Replies: 24
    • Views: 4,999
    12-08-2021, 06:08 AM Go to last post
  8. Queue not moving at all?

    as the title says, anyone else got this issue right now where the queue just doesn't move ? literally stuck 3922 for 15 minutes now, relogging does...

    Started by Akiudo‎, 12-08-2021 01:52 AM
    • Replies: 9
    • Views: 2,208
    12-08-2021, 06:00 AM Go to last post
  9. Audio crackling / stuttering - Can you pause your sub?

    Hello community, I come to you with a question: Can I pause my sub? Since the patch (Last friday), my sound is totally borked, it's crackling and...

    Started by ashtheash‎, 12-08-2021 01:09 AM
    audio, bug, sound, subscription
    • Replies: 0
    • Views: 1,133
    12-08-2021, 01:09 AM Go to last post
  10. Constant error 5003 every 5 to 10 minutes after newest login server maintenance

    After the recent login server hotfix maintenance a couple of hours ago I get error 5003 every 5 to 10 minutes. In order to be able to login I...

    Started by Toxe‎, 12-08-2021 12:20 AM
    • Replies: 1
    • Views: 1,122
    12-08-2021, 12:22 AM Go to last post
  11. Mac/Macbook M1 Client

    I heard there was an update to the Mac client coming with endwalker which would boost FPS on the new M1 macs but it seems to have not been done yet....

    Started by Aksum‎, 12-07-2021 08:17 PM
    • Replies: 1
    • Views: 1,029
    12-07-2021, 09:07 PM Go to last post
  12. Cant Download the game

    I cant download the game. As soon as I start the downloaded file it says FFXIV Boot Error: Unable to download patch files. . This is on a new machine...

    Started by Desiodus‎, 12-07-2021 12:02 AM
    • Replies: 4
    • Views: 1,371
    12-07-2021, 08:47 PM Go to last post
  13. Request - Temporarily disable free trial accounts

    This is more of a suggestion that I hope will help clear up the login server technical issues. Please turn off all free trial accounts until the...

    Started by beefrobo‎, 12-07-2021 12:04 PM
    2002 login failures, disable, free trial, north american servers, request
    • Replies: 2
    • Views: 1,984
    12-07-2021, 07:28 PM Go to last post
  14. Forced Name Change - Now I can't log in

    I was pulled away by a GM in game, them informing me I was going to be forced to rename my character. Whatever not a big deal.. But since they've...

    Started by Teioh_‎, 12-07-2021 01:12 PM
    • Replies: 1
    • Views: 1,163
    12-07-2021, 02:35 PM Go to last post
  15. Constant DX11 Unexpected error out of NOWHERE

    Hey all, I'm gonna do my best to briefly sum up the problem that I'm having in hopes that one of you can help me out. For the first two days of EA I...

    Started by BohnMi‎, 12-07-2021 11:00 AM
    crash, dx11, endwalker, log in, play
    • Replies: 4
    • Views: 2,355
    12-07-2021, 01:45 PM Go to last post
  16. Stuck at 1 in queue twice after using Fantasia, lose spot due to 2002 error

    As the title says, I've been stuck at 1 in queue twice today and lost my spot both times after getting the 2002 error. This is after I've used...

    Started by swerrrve‎, 12-07-2021 01:05 PM
    2002 error, fantasia
    • Replies: 0
    • Views: 959
    12-07-2021, 01:05 PM Go to last post
  17. Whats going on with the queue?

    I don’t mind waiting in a queue if it’s consistent but I am getting disconnected after getting to spot 4 in queue from starting at 153- then being...

    Started by TheEsper‎, 12-07-2021 02:25 AM
    • Replies: 8
    • Views: 2,186
    12-07-2021, 12:23 PM Go to last post
  18. que not dropping

    not sure whats up. been stuck in que at 530 for about 40 minutes. doesnt seem to be moving at all

    Started by freakish0ne357‎, 12-07-2021 12:15 PM
    • Replies: 2
    • Views: 607
    12-07-2021, 12:22 PM Go to last post
  19. Regarding 2002 error and unstable connection update

    https://na.finalfantasyxiv.com/lodestone/news/detail/1c59de837cc84285ad1cdb4c9a9cad782363f25b Just for reference, the above cause as mentioned in...

    Started by FunkyBunch‎, 12-06-2021 03:40 AM
    4 Pages
    1 2 3 ... 4
    • Replies: 31
    • Views: 8,991
    12-07-2021, 12:06 PM Go to last post
  20. Why am I in the Queue

    Why am I in the queue if I get disconnected randomly from the game and log immediately back in? I didn't afk out I got a directx11 error. Now I am...

    Started by Asyren‎, 12-06-2021 12:53 PM
    • Replies: 2
    • Views: 1,018
    12-07-2021, 12:04 PM Go to last post

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