Forum Top: Technical Support

The game fails to start after clicking play, with no error message of anything kind. Nothing happens, just fails to start. My apologies for the very...

This error popup as soon as I tried installing the new update. It doesn't go through and gives me that error.

My mouse does not work in-game, but it works everywhere else. I can click login from the game launcher but when I get to the menu, I cannot click any...

I've been having this message pop up every few minutes the last couple of days. "One or more of your client settings files, which include your...

As the title says, there is an odd bug that causes the game to freeze when running on fullscreen mode at 720p (1280x720). I don't mean lag spikes,...

Good Morning Dev Team: I would like to complain about been kicked out of the server irregularly, I am a player in Europ server (Zodiac), and...

Getting an unexpected error while playing the game during regular gameplay this past week. I have not had a problem playing the game for the past 3...

Hi, Ever since Dawntrail launched, I have been having massive latency connecting to JPN data center from Southeast Asia. My usual ping before...

I have been experiencing lag spikes frequently every few minutes for the past 3 days. For a second, the screen will freeze and return to the game as...

Hey! I keep getting this error whenever I try playing in fullscreen. The moment I start the game in fullscreen it crashes and it also crashes...

So I've seen tons of threads of how people can hear a stuttering/popping/crackling sound when flying or even sitting in populated zones. The wind...

As title states, since the newest patch my game hasn't been able to make it for decent lengths of time without giving me a Fatal Direct X error has...

Hello. I am on Windows 11. I've recently changed to playing in fullscreen. This was in response to stuttering issues suffered in borderless...

■Date & Time: since 7.1 ■Frequency: around 50% of the time when exiting instances ■World name: Louisoix ■Party or solo: can be party or solo...

Recently i've had a few problems while playing on PC while playing the game on controller. it's been going on since about the release of 7.1, maybe a...

I am having this error code below for months already cause me to crash constantly, I tried everything I could and that I read on the internet so far,...