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Forum Top: Technical Support

  1. Sticky Thread Sticky: Reporting Launcher Related Issue (Europe Region)

    We are aware that players have been experiencing launcher issues recently, and in order to help the investigation, we would like everyone to follow...

    Started by Kiwikopo‎, 06-02-2020 09:10 PM
    3 Pages
    1 2 3
    • Replies: 26
    • Views: 26,902
    06-15-2025, 09:26 AM Go to last post
  2. Sticky Thread Sticky: Congestion on the North American Data Center during Peak Hours

    Greetings everyone, During peak hours, we continue to see that the Aether, Crystal, and Primal data center Worlds are full and that there are a...

    Started by Zhexos‎, 07-01-2024 11:12 AM
    • Replies: 0
    • Views: 3,770
    07-01-2024, 11:12 AM Go to last post
  3. Sticky Thread Sticky: Reporting Packet Loss and Lag

    Greetings, We are aware that some players may be experiencing network-related issues such as frequent stuttering or significant latencies, which...

    Started by Zhexos‎, 11-17-2023 05:26 AM
    • Replies: 0
    • Views: 6,045
    11-17-2023, 05:26 AM Go to last post
  4. Sticky Thread Sticky: Additional Data Needed Regarding GPU Utilization Issues

    Greetings! We are aware of the concerns regarding GPU utilization that you have been reporting, especially since update 4.3. We have escalated...

    Started by Enkrateia‎, 05-16-2018 06:50 AM
    10 Pages
    1 2 3 ... 10
    3 Deleted Post(s)
    • Replies: 98
    • Views: 69,582
    01-18-2023, 02:44 AM Go to last post
  5. Sticky Thread Sticky: Welcome to the "Technical Support" Forum!

    The purpose of this forum is to provide a place for the Support Center representatives to offer assistance with technical issues and for users to...

    Started by Luxpheras‎, 12-05-2017 04:33 AM
    • Replies: 0
    • Views: 16,920
    12-05-2017, 04:33 AM Go to last post
  1. Unable to complete version check

    I tried to travel to Bismark, and was unable to connect. My character was stuck Halfway to Bismark. It is a No mans land. Unable to get to Bismark...

    Started by SindiDeVil‎, 03-24-2026 08:58 AM
    • Replies: 5
    • Views: 147
    03-25-2026, 02:34 AM Go to last post
  2. Major Issue with Current NVIDIA Drivers and XIV Crashing

    I just downloaded the latest drivers for NVIDIA, and they literally force-crashed FFXIV's Client. I think the Dev Team needs to take a look at it and...

    Started by HyperiusUltima‎, 03-24-2026 09:34 AM
    • Replies: 1
    • Views: 175
    03-24-2026, 09:46 AM Go to last post
  3. PS5 overheating and how to fix it?

    I started to have issues in dawntrail specifically the Jueno Raids and Occult Crescent where my PS5 constantly overheats and goes to a blank page...

    Started by Mogmi‎, 03-24-2026 06:36 AM
    • Replies: 2
    • Views: 135
    03-24-2026, 07:08 AM Go to last post
  4. Value bundle not receiving account wide

    I purchased the value bundle, it was received on one character, but i santed a different name so i created a new character and wanted to use the...

    Started by StHealios‎, 03-15-2026 09:06 PM
    account wide, moogle mail
    • Replies: 2
    • Views: 283
    03-17-2026, 01:22 AM Go to last post
  5. Can't join any duties (90002)

    Hello. Since the patch (7.45) my main character on Cerberus@Chaos couldn't join any duties. Every time I hit "accept" and the screen darkens, I get...

    Started by ginora‎, 03-08-2026 06:03 AM
    • Replies: 2
    • Views: 291
    03-10-2026, 01:11 AM Go to last post
  6. direct X error 11000002

    FFXIV keeps crashing with black screen & DirectX 1100002 error for no reason. It was working fine previously then it suddenly starts to crash a lot ...

    Started by Rei5‎, 03-07-2026 01:21 PM
    directx crash, directx error 1100002, directx fatal error
    • Replies: 1
    • Views: 339
    03-10-2026, 01:03 AM Go to last post
  7. Audio popping issue

    Hi! Anyone having a very annoying popping audio issue since Endwalker dropped? In the link below you can hear the problem yourself. (WARNING:...

    Started by AsheNabuddis‎, 12-04-2021 09:26 AM
    130 Pages
    1 2 3 ... 130
    tech support 23 Deleted Post(s)
    • Replies: 1,297
    • Views: 421,338
    03-06-2026, 10:28 AM Go to last post
  8. Moved: FFXIV Shut down after successful log in

    I wanted to make another post about this just to signal boost, but I'm having the same issue as a previous thread in this forum:...

    Started by MerriMane‎, 02-27-2026 08:22 AM
    crashing to desktop, error, startup, technical isssue
    • Replies: -
    • Views: -
    01-31-2026, 10:27 PM Go to last post
  9. ddos? 13 times in one day?

    why cant i play the game that i'm paying for. why am i constantly being kicked out of the game while i'm trying to play. when patch dropped i was...

    Started by enno‎, 01-07-2026 07:25 AM
    2 Pages
    1 2
    ddos 1 Deleted Post(s)
    • Replies: 18
    • Views: 1,814
    01-09-2026, 10:53 PM Go to last post
  10. Computer clock runs slow while game is open?

    I have a Lenovo Legion 5 17ACH6H laptop (running Windows 11) that seems to have an issue with the system clock only when FFXIV is open. I play in...

    Started by monsterfurr‎, 12-31-2025 07:18 AM
    • Replies: 1
    • Views: 397
    01-04-2026, 01:28 AM Go to last post
  11. Game Freeze

    Since launch of Dawntrail I have had a number of instances of game freeze. Sometimes just the game and I can close it and relaunch, but other times...

    Started by Anida‎, 07-03-2024 03:00 AM
    5 Pages
    1 2 3 ... 5
    4 Deleted Post(s)
    • Replies: 40
    • Views: 18,751
    12-30-2025, 02:49 PM Go to last post
  12. Game crashing on launch, ffxiv_dx11.exe error

    Hello, I've had this issue ever since buying the full game and reinstalling. Before I initially reinstalled, I ran the game completely fine on free...

    Started by HYMENOPTERA‎, 08-19-2025 08:23 AM
    2 Pages
    1 2
    • Replies: 13
    • Views: 2,549
    12-27-2025, 12:44 PM Go to last post
  13. Borderless Window broken using multiple monitors

    Has anyone else problems with using Borderless Window mode after the latest hotfix (esp using multiple monitors) ? I have 2 monitors with different...

    Started by TalithaSolarien‎, 12-25-2025 09:26 PM
    • Replies: 1
    • Views: 409
    12-26-2025, 11:37 PM Go to last post
  14. FPS Drop Stutter- 1 second freezes - not Internet/packet loss related

    A few weeks ago I had an SSD die and I replaced it with an Samsun 900 Pro NVME 2TB. System information below. Since reinstalling FFXIV, I've...

    Started by Mognet_Mail‎, 08-11-2025 10:26 AM
    drop, fps, freeze, reinstall, stutter
    • Replies: 9
    • Views: 2,042
    12-23-2025, 07:06 AM Go to last post
  15. Did i get scammed giving ff14 a try ?

    Is this a new problem with servers or is this an ongoing issues they just never address ? Really enjoying the game but server crashes are out of...

    Started by Original_Sin1‎, 12-22-2025 02:32 PM
    • Replies: 2
    • Views: 581
    12-23-2025, 02:57 AM Go to last post
  16. Game crashing with DX errors during gameplay

    Hello all, my game keeps crashing on dx errors. -ffxiv_dx11.exe+43E013 -ffxiv_dx11.exe+43CF03 -ffxiv_dx11.exe+43E68E -ffxiv_dx11.exe+2A3A4C...

    Started by Roulesst‎, 12-18-2025 10:46 AM
    • Replies: 4
    • Views: 845
    12-21-2025, 03:59 PM Go to last post
  17. Cant open launcher from setup exe

    Hello, Everytime I try to run the setup .exe, I only get as far as choosing the language before it completely shuts down with this pop up: An...

    Started by AnomieNet‎, 12-06-2025 02:49 PM
    • Replies: 2
    • Views: 679
    12-13-2025, 11:52 PM Go to last post
  18. Tried to reinstall FFXIV to SSD

    Every time i try to update i get these 3 errors (11006 20641 20643) I've tried everything the moderators have posted about this to try and resolve...

    Started by Taintid‎, 12-07-2025 03:21 AM
    • Replies: 1
    • Views: 279
    12-09-2025, 05:54 AM Go to last post
  19. Crashing on entering Brayflox Longstop for MSQ

    I go to the destination for Brayflox Longstop, use NPC party, and after a second the game crashes to desktop see image.

    Started by hikikOo‎, 12-03-2025 02:36 AM
    • Replies: 1
    • Views: 278
    12-05-2025, 02:30 AM Go to last post
  20. Constant 90001 and 90002 errors on Ravana, Materia since patch 7.3

    Since 7.3 I've been getting constant 90001 or 90002 errors, about every hour or so, whilst playing on Ravana on Materia. I've scoured the forums...

    Started by InfernoCop‎, 08-21-2025 05:23 PM
    2 Pages
    1 2
    • Replies: 16
    • Views: 2,073
    12-02-2025, 08:46 PM Go to last post

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