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Forum Top: Important Notices

  1. Sticky Thread Sticky: Prohibition on the Unauthorized Resale of FINAL FANTASY XIV Registration Codes

    As you may already know, SQUARE ENIX prohibits any unauthorized resale, distribution, or transfer of FINAL FANTASY XIV registration codes. ...

    Started by Enkrateia‎, 03-25-2016 02:08 AM
    • Replies: 0
    • Views: 9,787
    03-25-2016, 02:08 AM Go to last post
  2. Sticky Thread Sticky: Welcome to Forum: Important Notices!

    The purpose of this forum is to inform users of important notices regarding FINAL FANTASY XIV, The Lodestone and other vital game and account-related...

    Started by Gildrein‎, 08-21-2013 02:57 PM
    • Replies: 0
    • Views: 19,476
    08-21-2013, 02:57 PM Go to last post
  1. [NA] An Issue with Visa Debit Card Transactions (May 1)

    Following the implementation of the new payment processor on April 23, 2024 we have been receiving reports from users that Visa Debit card...

    Started by NOC_NA‎, 05-02-2024 09:47 AM
    • Replies: 2
    • Views: 1,447
    07-13-2024, 01:03 AM Go to last post
  2. [EU] Payment Processor Update (May 30)

    Following up on the feedback from our customers, we are pleased to announce that we will be implementing adjustments to our payment options which...

    Started by NOC_EU‎, 05-31-2024 12:03 AM
    • Replies: 1
    • Views: 323
    07-13-2024, 12:36 AM Go to last post
  3. [NA] Be Wary of Phishing Attempts via In-game Messages

    As we have mentioned in the past, we have confirmed that certain individuals are attempting to direct players to fake login websites imitating the...

    Started by NOC_NA‎, 06-06-2024 04:11 PM
    • Replies: 0
    • Views: 329
    06-06-2024, 04:11 PM Go to last post
  4. [EU] Be Wary of Phishing Attempts via In-game Messages

    As we have mentioned in the past, we have confirmed that certain individuals are attempting to direct players to fake login websites imitating the...

    Started by NOC_EU‎, 06-06-2024 04:11 PM
    • Replies: 0
    • Views: 161
    06-06-2024, 04:11 PM Go to last post
  5. [NA] Upcoming Changes to FINAL FANTASY XIV Payments

    Thank you for your continued support of FINAL FANTASY XIV. We have an announcement regarding upcoming changes related to game subscriptions, as...

    Started by NOC_NA‎, 05-24-2024 04:29 PM
    • Replies: 0
    • Views: 604
    05-24-2024, 04:29 PM Go to last post
  6. [EU] Square Enix Support Centre – May 2024 Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 05-01-2024 06:59 PM
    • Replies: 0
    • Views: 314
    05-01-2024, 06:59 PM Go to last post
  7. [EU] Square Enix Europe Support Centre Limited Services (Apr 5)

    We regret to announce that due to ongoing high ticket volumes, the EU Support Centre is temporarily making the live chat service unavailable. ...

    Started by NOC_EU‎, 04-05-2024 03:46 AM
    • Replies: 1
    • Views: 431
    04-30-2024, 12:34 AM Go to last post
  8. Important Update About Purchases and Subscriptions (Apr. 5)

    The change to the payment processor used for purchases on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV Online Store and Square Enix Account...

    Started by NOC_NA‎, 04-06-2024 05:46 AM
    • Replies: 0
    • Views: 870
    04-06-2024, 05:46 AM Go to last post
  9. Temporary Suspension of Automatic Housing Demolition

    From all of us on the FFXIV development and management team, our hearts go out to those who were affected by the massive earthquake that occurred in...

    Started by NOC_NA‎, 01-04-2024 08:55 PM
    • Replies: 0
    • Views: 2,424
    01-04-2024, 08:55 PM Go to last post
  10. Important Notice about Software Tokens and Software Authenticators (Sep. 18, 19)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-19-2023 12:41 PM
    • Replies: 0
    • Views: 1,118
    09-19-2023, 12:41 PM Go to last post
  11. FINAL FANTASY XIV Support Limited Services (Sep. 9)

    At the following time, the FINAL FANTASY XIV for the North American region may be unable to provide customer support due to maintenance. Any services...

    Started by NOC_NA‎, 08-30-2023 07:13 AM
    • Replies: 0
    • Views: 578
    08-30-2023, 07:13 AM Go to last post
  12. [EU] Square Enix Support Centre - August Bank Holiday closure 2023

    Due to the Summer bank holiday, the European Square Enix Support Centre will be closed on Monday, August 28. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-25-2023 04:44 AM
    • Replies: 0
    • Views: 411
    08-25-2023, 04:44 AM Go to last post
  13. New Registrations for Square Enix Software Tokens Ending (Nov. 20, 21)

    Currently, three types of One-Time Passwords are available to use for Square Enix accounts: Software Authenticator Apps, Square Enix Security Tokens...

    Started by NOC_NA‎, 08-22-2023 05:16 PM
    • Replies: 0
    • Views: 650
    08-22-2023, 05:16 PM Go to last post
  14. [EU] Square Enix Support Centre – May Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 04-26-2023 09:39 PM
    • Replies: 0
    • Views: 678
    04-26-2023, 09:39 PM Go to last post
  15. [EU] Square Enix Support Centre – Easter Closure 2023

    Due to the Easter holidays in the United Kingdom, the European Square Enix Support Centre will be closed on Friday, April 7 and Monday, April 10. ...

    Started by NOC_EU‎, 04-04-2023 11:22 PM
    • Replies: 0
    • Views: 672
    04-04-2023, 11:22 PM Go to last post
  16. Important Notice About Purchases and Subscriptions

    In late March, we are planning to change the payment processor used for purchases made on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV...

    Started by NOC_NA‎, 01-25-2023 01:08 AM
    • Replies: 2
    • Views: 1,423
    02-23-2023, 11:05 AM Go to last post
  17. Temporary Suspension of Automatic Housing Demolition

    From all of us on the FFXIV development and management team, our hearts go out to those who were affected by the massive earthquake that occurred in...

    Started by NOC_NA‎, 02-10-2023 02:58 AM
    • Replies: 0
    • Views: 771
    02-10-2023, 02:58 AM Go to last post
  18. Regarding the End of Windows® 8.1 Support

    Square Enix support for the Windows® 8.1 of FINAL FANTASY XIV will end on January 10, 2023. Microsoft will no longer provide security updates or...

    Started by NOC_NA‎, 11-18-2022 04:17 PM
    • Replies: 0
    • Views: 779
    11-18-2022, 04:17 PM Go to last post
  19. Precautions for Guarding Against Unauthorized Account Access

    We are currently experiencing an attack by a third party that is attempting to gain access to the Square Enix Account Management System by using a...

    Started by NOC_NA‎, 10-07-2022 04:27 AM
    • Replies: 0
    • Views: 1,118
    10-07-2022, 04:27 AM Go to last post
  20. Update on the Price of Mog Coins in the Companion App

    Apple has notified App Store users that the App Store price tier will be revised soon (after October 5, 2022). As a result, the price of the Mog...

    Started by NOC_NA‎, 10-04-2022 10:07 AM
    • Replies: 0
    • Views: 856
    10-04-2022, 10:07 AM Go to last post

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