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Forum Top: Important Notices

  1. Sticky Thread Sticky: Prohibition on the Unauthorized Resale of FINAL FANTASY XIV Registration Codes

    As you may already know, SQUARE ENIX prohibits any unauthorized resale, distribution, or transfer of FINAL FANTASY XIV registration codes. ...

    Started by Enkrateia‎, 03-25-2016 02:08 AM
    • Replies: 0
    • Views: 7,872
    03-25-2016, 02:08 AM Go to last post
  2. Sticky Thread Sticky: Welcome to Forum: Important Notices!

    The purpose of this forum is to inform users of important notices regarding FINAL FANTASY XIV, The Lodestone and other vital game and account-related...

    Started by Gildrein‎, 08-21-2013 02:57 PM
    • Replies: 0
    • Views: 18,073
    08-21-2013, 02:57 PM Go to last post
  1. Square Enix Support Centre - Early May Bank Holiday closure 2022

    Due to the Early May Bank Holiday, the European Square Enix Support Centre will be closed on Monday, May 2. GM support will still be available...

    Started by NOC_EU‎, 04-29-2022 09:42 PM
    • Replies: 0
    • Views: 191
    04-29-2022, 09:42 PM Go to last post
  2. [EU] SQUARE ENIX Support Centre Holiday Hours

    During the Christmas and New Year period, the European SQUARE ENIX Support Centre will be available as follows: 20th to 24th December: Open...

    Started by NOC_EU‎, 12-18-2021 06:41 AM
    • Replies: 0
    • Views: 671
    12-18-2021, 06:41 AM Go to last post
  3. [Windows/Steam/Mac Version] Please Register Your Endwalker Registration Code

    Endwalker Early Access codes have expired as of Friday, December 10, 2021 at 11:59 p.m., in the time zone for the registered account's region (North...

    Started by NOC_NA‎, 12-12-2021 05:56 PM
    • Replies: 0
    • Views: 809
    12-12-2021, 05:56 PM Go to last post
  4. Response to Congestion (as of Dec. 11)

    Hello, this is Naoki Yoshida, Producer and Director of FINAL FANTASY XIV.  We apologize for the huge inconvenience caused to players by the...

    Started by NOC_NA‎, 12-12-2021 02:06 AM
    • Replies: 0
    • Views: 1,559
    12-12-2021, 02:06 AM Go to last post
  5. Temporary Suspension of Automatic Housing Demolition

    We apologize for the inconvenience caused by the congestion since the start of Early Access for Endwalker. Due to difficulties in logging into the...

    Started by NOC_NA‎, 12-06-2021 04:22 PM
    • Replies: 0
    • Views: 910
    12-06-2021, 04:22 PM Go to last post
  6. Endwalker Congestion and World Status in Early Access

    Hello, this is FINAL FANTASY XIV Producer & Director, Naoki Yoshida. The Early Access for Endwalker, which started on December 3 at 1:00 a.m....

    Started by NOC_NA‎, 12-04-2021 09:00 AM
    • Replies: 0
    • Views: 2,677
    12-04-2021, 09:00 AM Go to last post
  7. Issue Regarding an Incorrect Accessory When Purchasing "Tales of Adventure: One Ninja

    On Friday, December 3rd, 2021 1:00 a.m. to 11:00 a.m. (PST) , an incorrect item was delivered to players who have purchased Tales of Adventure: One...

    Started by NOC_NA‎, 12-04-2021 07:05 AM
    • Replies: 0
    • Views: 483
    12-04-2021, 07:05 AM Go to last post
  8. Current Known Issues and Status of Endwalker Release (Updated: Dec. 9)

    Hello, this is FINAL FANTASY XIV Producer & Director, Naoki Yoshida. We are currently experiencing the highest level of server congestion we have...

    Started by NOC_NA‎, 12-04-2021 05:57 AM
    • Replies: 0
    • Views: 1,943
    12-04-2021, 05:57 AM Go to last post
  9. Important Notice about Software Tokens and Software Authenticators (Sep. 21)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-22-2021 12:02 PM
    • Replies: 0
    • Views: 802
    09-22-2021, 12:02 PM Go to last post
  10. Be Wary of Suspicious URLs and Websites

    As we have mentioned in the past, we have confirmed that certain individuals are attempting to direct players to fake login websites which imitate...

    Started by NOC_NA‎, 08-17-2021 11:12 PM
    • Replies: 0
    • Views: 765
    08-17-2021, 11:12 PM Go to last post
  11. Square Enix North American Support Center - Increased Contact Volume (Aug. 3)

    Due to a record number of contacts, it may take us longer to respond to your query than usual and we apologize for any delays in response you're...

    Started by NOC_NA‎, 08-04-2021 07:16 AM
    • Replies: 0
    • Views: 721
    08-04-2021, 07:16 AM Go to last post
  12. Square Enix European Support Centre Limited Services – COVID-19 Update (Mar 2021)

    Due to the continuing challenges presented by the global COVID-19 pandemic, we have taken measures to ensure the health and safety of our teams...

    Started by NOC_EU‎, 04-03-2020 01:56 AM
    • Replies: 3
    • Views: 2,052
    03-11-2021, 05:17 AM Go to last post
  13. Important Notice to All Software Token Users (Oct. 20)

    This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

    Started by NOC_NA‎, 10-21-2020 12:28 PM
    • Replies: 0
    • Views: 1,298
    10-21-2020, 12:28 PM Go to last post
  14. COVID-19 Update: Temporary Closure of Customer Support (Mar. 20)

    We have been monitoring the situation surrounding COVID-19 carefully, increasing our safety procedures and protocols, and reducing our operations to...

    Started by NOC_NA‎, 03-21-2020 01:22 AM
    • Replies: 4
    • Views: 2,150
    09-10-2020, 10:34 AM Go to last post
  15. Important Information about Account Access Recovery

    If you are encountering issues accessing your SQUARE ENIX Account or need to change your registered information (email address, name, etc.), please...

    Started by NOC_EU‎, 05-08-2020 05:43 AM
    • Replies: 0
    • Views: 824
    05-08-2020, 05:43 AM Go to last post
  16. Temporary Suspension of Automatic Housing Demolition

    Taking into account the world-wide spread of the COVID-19 (also known as “novel coronavirus”) and the economical effects of various cities going into...

    Started by NOC_NA‎, 03-27-2020 12:23 PM
    • Replies: 0
    • Views: 1,653
    03-27-2020, 12:23 PM Go to last post
  17. Square Enix European Support Centre – COVID-19 Update (Mar. 23)

    Due to the extraordinary circumstances and fast evolving global situation the world is facing with the COVID-19 pandemic, we want to update you on...

    Started by NOC_EU‎, 03-23-2020 10:18 PM
    • Replies: 2
    • Views: 1,198
    03-26-2020, 12:14 PM Go to last post
  18. Regarding the End of Windows® 7 Support

    Square Enix support for the Windows® 7 of FINAL FANTASY XIV will end on January 14, 2020. Microsoft will no longer provide security updates or...

    Started by NOC_NA‎, 10-10-2019 04:09 PM
    • Replies: 0
    • Views: 1,759
    10-10-2019, 04:09 PM Go to last post
  19. Important Notice to All Software Token Users (Sep. 18)

    This is a notice to all customers who use a Square Enix Software Token (Software Token). If you are using a Software Token on your smartphone and...

    Started by NOC_NA‎, 09-18-2019 07:12 PM
    • Replies: 0
    • Views: 1,426
    09-18-2019, 07:12 PM Go to last post
  20. Temporary Suspension of Automatic Housing Demolition

    From all of us on the FFXIV development and management team, our hearts go out to those who were affected by the devastation caused by Typhoon Faxai...

    Started by NOC_NA‎, 09-13-2019 09:46 PM
    • Replies: 0
    • Views: 1,559
    09-13-2019, 09:46 PM Go to last post

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