Forum Top: Important Notices

Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

Due to the Easter holidays in the United Kingdom, the European Square Enix Support Centre will be closed on Friday, April 7 and Monday, April 10. ...

In late March, we are planning to change the payment processor used for purchases made on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV...

From all of us on the FFXIV development and management team, our hearts go out to those who were affected by the massive earthquake that occurred in...

Square Enix support for the Windows® 8.1 of FINAL FANTASY XIV will end on January 10, 2023. Microsoft will no longer provide security updates or...

We are currently experiencing an attack by a third party that is attempting to gain access to the Square Enix Account Management System by using a...

Apple has notified App Store users that the App Store price tier will be revised soon (after October 5, 2022). As a result, the price of the Mog...

Due to the Bank Holiday being observed in the United Kingdom due to Her Majesty Queen Elizabeth II's State Funeral, the European Square Enix Support...

This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

As we have mentioned in the past, we have confirmed that certain individuals are attempting to direct players to fake login websites which imitate...

In order to strengthen the security of the Square Enix Account system, support for the TLS 1.0 and TLS 1.1 protocols will end on Jul. 26th, 2022...

Due to the June Bank Holidays, the European Square Enix Support Centre will be closed on Thursday, June 2 and Friday, June 3. GM support for FINAL...

Due to the Early May Bank Holiday, the European Square Enix Support Centre will be closed on Monday, May 2. GM support will still be available...

During the Christmas and New Year period, the European SQUARE ENIX Support Centre will be available as follows: 20th to 24th December: Open...

Endwalker Early Access codes have expired as of Friday, December 10, 2021 at 11:59 p.m., in the time zone for the registered account's region (North...

Hello, this is Naoki Yoshida, Producer and Director of FINAL FANTASY XIV.　 We apologize for the huge inconvenience caused to players by the...

We apologize for the inconvenience caused by the congestion since the start of Early Access for Endwalker. Due to difficulties in logging into the...

Hello, this is FINAL FANTASY XIV Producer & Director, Naoki Yoshida. The Early Access for Endwalker, which started on December 3 at 1:00 a.m....

On Friday, December 3rd, 2021 1:00 a.m. to 11:00 a.m. (PST) , an incorrect item was delivered to players who have purchased Tales of Adventure: One...

Hello, this is FINAL FANTASY XIV Producer & Director, Naoki Yoshida. We are currently experiencing the highest level of server congestion we have...