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Forum Top: Important Notices

  1. Sticky Thread Sticky: Prohibition on the Unauthorized Resale of FINAL FANTASY XIV Registration Codes

    As you may already know, SQUARE ENIX prohibits any unauthorized resale, distribution, or transfer of FINAL FANTASY XIV registration codes. ...

    Started by Enkrateia‎, 03-25-2016 02:08 AM
    • Replies: 0
    • Views: 9,984
    Enkrateia
    03-25-2016, 02:08 AM Go to last post

  2. Sticky Thread Sticky: Welcome to Forum: Important Notices!

    The purpose of this forum is to inform users of important notices regarding FINAL FANTASY XIV, The Lodestone and other vital game and account-related...

    Started by Gildrein‎, 08-21-2013 02:57 PM
    • Replies: 0
    • Views: 19,574
    Gildrein
    08-21-2013, 02:57 PM Go to last post

  1. Temporary Suspension of Automatic Housing Demolition

    From all of us on the FFXIV development and management team, our hearts go out to those who were affected late last month by Hurricane Helene in...

    Started by NOC_NA‎, 10-02-2024 05:22 PM
    • Replies: 0
    • Views: 208
    NOC_NA
    10-02-2024, 05:22 PM Go to last post

  2. [EU] Notice about Software Tokens and Other Authentication Apps (Sep. 18)

    If you are using a Software Token or another authentication app, please be sure to keep your Emergency Removal Password in a safe place. This...

    Started by NOC_EU‎, 09-18-2024 01:06 PM
    • Replies: 0
    • Views: 206
    NOC_EU
    09-18-2024, 01:06 PM Go to last post

  3. [NA] Important Notice about Software Tokens and Software Authenticators (Sep. 17)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-18-2024 01:05 PM
    • Replies: 0
    • Views: 144
    NOC_NA
    09-18-2024, 01:05 PM Go to last post

  4. [EU] Square Enix Support Centre - Summer Bank Holiday closure 2024

    Due to the Summer Bank Holiday, the European Square Enix Support Centre will be closed on Monday, August 26. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-23-2024 10:13 PM
    • Replies: 0
    • Views: 177
    NOC_EU
    08-23-2024, 10:13 PM Go to last post

  5. [NA] An Issue with Visa Debit Card Transactions (May 1)

    Following the implementation of the new payment processor on April 23, 2024 we have been receiving reports from users that Visa Debit card...

    Started by NOC_NA‎, 05-02-2024 09:47 AM
    • Replies: 3
    • Views: 1,856
    NOC_NA
    07-24-2024, 06:57 AM Go to last post

  6. [EU] Payment Processor Update (May 30)

    Following up on the feedback from our customers, we are pleased to announce that we will be implementing adjustments to our payment options which...

    Started by NOC_EU‎, 05-31-2024 12:03 AM
    • Replies: 2
    • Views: 471
    NOC_EU
    07-23-2024, 09:15 PM Go to last post

  7. [NA] Be Wary of Phishing Attempts via In-game Messages

    As we have mentioned in the past, we have confirmed that certain individuals are attempting to direct players to fake login websites imitating the...

    Started by NOC_NA‎, 06-06-2024 04:11 PM
    • Replies: 0
    • Views: 477
    NOC_NA
    06-06-2024, 04:11 PM Go to last post

  8. [EU] Be Wary of Phishing Attempts via In-game Messages

    As we have mentioned in the past, we have confirmed that certain individuals are attempting to direct players to fake login websites imitating the...

    Started by NOC_EU‎, 06-06-2024 04:11 PM
    • Replies: 0
    • Views: 251
    NOC_EU
    06-06-2024, 04:11 PM Go to last post

  9. [NA] Upcoming Changes to FINAL FANTASY XIV Payments

    Thank you for your continued support of FINAL FANTASY XIV. We have an announcement regarding upcoming changes related to game subscriptions, as...

    Started by NOC_NA‎, 05-24-2024 04:29 PM
    • Replies: 0
    • Views: 707
    NOC_NA
    05-24-2024, 04:29 PM Go to last post

  10. [EU] Square Enix Support Centre – May 2024 Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 05-01-2024 06:59 PM
    • Replies: 0
    • Views: 388
    NOC_EU
    05-01-2024, 06:59 PM Go to last post

  11. [EU] Square Enix Europe Support Centre Limited Services (Apr 5)

    We regret to announce that due to ongoing high ticket volumes, the EU Support Centre is temporarily making the live chat service unavailable. ...

    Started by NOC_EU‎, 04-05-2024 03:46 AM
    • Replies: 1
    • Views: 551
    NOC_EU
    04-30-2024, 12:34 AM Go to last post

  12. Important Update About Purchases and Subscriptions (Apr. 5)

    The change to the payment processor used for purchases on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV Online Store and Square Enix Account...

    Started by NOC_NA‎, 04-06-2024 05:46 AM
    • Replies: 0
    • Views: 1,048
    NOC_NA
    04-06-2024, 05:46 AM Go to last post

  13. Temporary Suspension of Automatic Housing Demolition

    From all of us on the FFXIV development and management team, our hearts go out to those who were affected by the massive earthquake that occurred in...

    Started by NOC_NA‎, 01-04-2024 08:55 PM
    • Replies: 0
    • Views: 2,522
    NOC_NA
    01-04-2024, 08:55 PM Go to last post

  14. Important Notice about Software Tokens and Software Authenticators (Sep. 18, 19)

    This is a notice to all customers who use a Software Token or Software Authenticator. If you are using a Software Token or Software Authenticator...

    Started by NOC_NA‎, 09-19-2023 12:41 PM
    • Replies: 0
    • Views: 1,202
    NOC_NA
    09-19-2023, 12:41 PM Go to last post

  15. FINAL FANTASY XIV Support Limited Services (Sep. 9)

    At the following time, the FINAL FANTASY XIV for the North American region may be unable to provide customer support due to maintenance. Any services...

    Started by NOC_NA‎, 08-30-2023 07:13 AM
    • Replies: 0
    • Views: 668
    NOC_NA
    08-30-2023, 07:13 AM Go to last post

  16. [EU] Square Enix Support Centre - August Bank Holiday closure 2023

    Due to the Summer bank holiday, the European Square Enix Support Centre will be closed on Monday, August 28. GM support for FINAL FANTASY XI and...

    Started by NOC_EU‎, 08-25-2023 04:44 AM
    • Replies: 0
    • Views: 491
    NOC_EU
    08-25-2023, 04:44 AM Go to last post

  17. New Registrations for Square Enix Software Tokens Ending (Nov. 20, 21)

    Currently, three types of One-Time Passwords are available to use for Square Enix accounts: Software Authenticator Apps, Square Enix Security Tokens...

    Started by NOC_NA‎, 08-22-2023 05:16 PM
    • Replies: 0
    • Views: 759
    NOC_NA
    08-22-2023, 05:16 PM Go to last post

  18. [EU] Square Enix Support Centre – May Bank Holiday Closures

    Due to the number of bank holidays being celebrated in the United Kingdom during the month of May, the European Square Enix Support Centre will be...

    Started by NOC_EU‎, 04-26-2023 09:39 PM
    • Replies: 0
    • Views: 741
    NOC_EU
    04-26-2023, 09:39 PM Go to last post

  19. [EU] Square Enix Support Centre – Easter Closure 2023

    Due to the Easter holidays in the United Kingdom, the European Square Enix Support Centre will be closed on Friday, April 7 and Monday, April 10. ...

    Started by NOC_EU‎, 04-04-2023 11:22 PM
    • Replies: 0
    • Views: 781
    NOC_EU
    04-04-2023, 11:22 PM Go to last post

  20. Important Notice About Purchases and Subscriptions

    In late March, we are planning to change the payment processor used for purchases made on the FINAL FANTASY XIV: Mog Station, FINAL FANTASY XIV...

    Started by NOC_NA‎, 01-25-2023 01:08 AM
    • Replies: 2
    • Views: 1,512
    NOC_NA
    02-23-2023, 11:05 AM Go to last post
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