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Forum Top: Support Center Resolved

  1. Sticky Thread Sticky: Welcome to the "Support Center Resolved" Forum!

    This subforum serves as a place for users to review issues that received an official resolution from the Support Center. This is meant to provide a...

    Started by Luxpheras‎, 12-05-2017 04:35 AM
    • Replies: 0
    • Views: 5,123
    12-05-2017, 04:35 AM Go to last post
  1. Unable to complete version update [30426][19900][740]

    Hello! I have woken up this morning to my game client telling me I can't log in, due to this error I've mentioned in the title. I have since...

    Started by Zhoyan‎, 03-21-2023 09:08 PM
    client, error, login, version update, version update problems
    • Replies: 4
    • Views: 803
    03-31-2023, 02:21 AM Go to last post
  2. Game Closes At Load In

    I've been trying to log in to my account for a few days, and each time I try, it immediately closes the game as soon as the log in queue resolves....

    Started by FurtiveFoxy‎, 03-04-2023 02:07 AM
    • Replies: 6
    • Views: 815
    03-07-2023, 05:05 AM Go to last post
  3. Transfer Issues

    So recently I've been trying to move all my eligible characters to EU since that's where my main is and that's where I'd like to focus my attention....

    Started by Jalei‎, 10-26-2022 10:15 AM
    european server, north american server, transfer
    • Replies: 4
    • Views: 971
    10-29-2022, 10:17 AM Go to last post
  4. FFXIV Launcher Script Error

    Hi, Today I started having issues with the FFXIV Launcher. When I try to open the launcher (via steam) the following Script Error message appears:...

    Started by KoraR‎, 09-12-2022 05:20 PM
    • Replies: 3
    • Views: 1,368
    09-29-2022, 04:34 AM Go to last post
  5. Infinite Logging In

    Hi everyone. I have been working for a week to get FF back up and running. Took me 3 days to redownload and install it due to the download constantly...

    Started by Subilac‎, 08-12-2022 06:23 AM
    1 Deleted Post(s)
    • Replies: 5
    • Views: 1,290
    08-18-2022, 10:56 AM Go to last post
  6. Had an old account...

    And I decided to temporarily activate it's sub to see what I had on the account since I haven't used it in years. I was already planning on...

    Started by AbyssalSeaweed‎, 08-02-2022 02:21 AM
    • Replies: 2
    • Views: 731
    08-02-2022, 06:56 AM Go to last post
  7. an unexpected error has occurred. exiting final fantasy xiv.(17)

    Last night I went to the wolves' den area on Crystal Diabolos and got an -an unexpected error has occurred. exiting final fantasy xiv.(17)- error...

    Started by Arcane1811‎, 05-25-2022 09:16 PM
    • Replies: 2
    • Views: 679
    05-28-2022, 02:27 AM Go to last post
  8. Keyboard/Mouse Input Tanks Framerate [STEAM DECK]

    I'm playing on Steam Deck so I'm not sure if this would be the right place to ask, given linux isn't officially supported, but I'll ask anyways. ...

    Started by McQuibbly‎, 05-13-2022 03:50 AM
    framerate, lag, steam deck
    • Replies: 1
    • Views: 1,375
    05-14-2022, 03:43 AM Go to last post
  9. Crashes attempting to complete Post-Stormblood content

    Hello there, I'm a newer player of FF14 and am loving the game, but have had issues ever since Patch 6.1+ with my game suddenly crashing. I was...

    Started by stevegrease‎, 05-09-2022 05:00 AM
    crash, crash after patch, update issues
    • Replies: 6
    • Views: 1,274
    05-14-2022, 03:42 AM Go to last post
  10. [Crash] Quest Cutscene - Bozja/Gangos - Fit for a Queen

    Speaking to Mikoto which starts the long cutscene during "Fit for a Queen" causes the game to crash every time. An unexpected error has occurred....

    Started by Charak‎, 05-13-2022 06:39 PM
    • Replies: 2
    • Views: 459
    05-14-2022, 03:38 AM Go to last post
  11. Game crashes / stops responding if launched with controller plugged in

    Heya, seem to have this odd issue of the game crashing / stops responding immediately after the launcher when my controller is plugged in. If I...

    Started by Yaibatsu‎, 04-16-2022 12:55 AM
    • Replies: 3
    • Views: 738
    04-16-2022, 03:14 AM Go to last post
  12. Unexplained Error during Play on iMAC

    Ever since the maintenance before Patch 6.01, I have been experiencing a rather frustrating error during play. I have attached the image showcasing...

    Started by Vyy‎, 12-24-2021 03:11 AM
    • Replies: 3
    • Views: 994
    01-05-2022, 11:46 AM Go to last post
  13. Unknown error 17 when completing end of Endwalker Cutscenes

    Greetings, I just got to the end of Endwalker and I get an unknown error 17 and get kicked out of game. When i log back in, i am back at the...

    Started by TayrPhe‎, 12-15-2021 09:24 AM
    • Replies: 3
    • Views: 1,923
    12-16-2021, 02:44 AM Go to last post
  14. Login Widget Error

    I have not been able to log in to FF14 on my PS4 for the last week or so. On the login screen, instead of the usual login widget where I enter my...

    Started by Varva‎, 10-19-2021 09:19 PM
    login, maintenance, ps4, widget
    • Replies: 3
    • Views: 2,569
    10-30-2021, 02:23 AM Go to last post
  15. New laptop shuts down while playing game on AC Adaptor

    I just got a new gaming laptop. The game plays fine while solely on battery, but the moment I plug in the AC adaptor to recharge after an hour, the...

    Started by Kmelfina‎, 10-01-2021 12:51 AM
    • Replies: 7
    • Views: 1,213
    10-07-2021, 11:29 AM Go to last post
  16. Can't log-in inside Inn after Maintenance

    I honestly don't know if this should be in technical Support or Bug Report, so sorry in advance if it's in the wrong place. Character: Ashleigh...

    Started by SwiftWing‎, 09-29-2021 05:13 AM
    • Replies: 5
    • Views: 824
    10-07-2021, 10:37 AM Go to last post
  17. "Unable to obtain character data" Inquiry ticket #15952333

    Hello, I am one of many who are getting the 1016 error "Unable to obtain character data". Apparently, I am not the only one. I wasn't sure if...

    Started by SquidEater‎, 04-16-2021 06:24 PM
    1016 code error
    • Replies: 0
    • Views: 1,077
    04-16-2021, 06:24 PM Go to last post
  18. Patch 5.5 Game Crashes upon entering the Firmament

    After the 5.5 update anytime i try to enter the firmament I get two errors and the game crashes upon the firmament loading screen. ...

    Started by Ekoto‎, 04-15-2021 12:18 AM
    • Replies: 0
    • Views: 928
    04-15-2021, 12:18 AM Go to last post
  19. Launcher System Error (HTTPS System Error)

    For the last two days whenever I try to open the launcher, I get only the standard gray screen with FINAL FANTASY XIV for about 45-60 seconds, then a...

    Started by Leovinus‎, 03-24-2021 02:53 AM
    • Replies: 3
    • Views: 9,509
    03-24-2021, 09:18 AM Go to last post
  20. FFXIV Won't Launch M1 MacBook Pro MacOS 11.2

    High so I got a brand new MacBook Pro with the M1 processor and it is up to date on macOS 11.2. I downloaded the DMG from Square-Enix moved to the...

    Started by Presbytier‎, 02-04-2021 03:20 AM
    apple client, macbook pro, macos, macos client
    • Replies: 3
    • Views: 1,717
    02-04-2021, 10:17 AM Go to last post

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