FINAL FANTASY XIV Forum - Confirmed/Planning to Address

stuck on loading screen

Anime4evr — Tue, 05 May 2026 18:28:25 GMT

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 5/5/26 11AM
Frequency:
World name: Halicarnassus
Character name: BelladonnaBalinor
Retainer name:
NPC name: hardiboiled
Monster name:
Class/Level: Summoner Lev. 100
Party or solo: solo
In-game time:
Area and coordinates: solution nine x:17.0 y: 18.3
Housing:
Steps:
1. clicked to turn in Meteorites and meteor-wrongs
2. finish cut scene
3. stuck on loading screen
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU 13th Gen Intel(R) Core(TM) i5-13400F (16 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 10
SYSTEM_BIOS 6.02
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16225.973MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 22369.973MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.520GB SYSTEM_FREEDISC_SPACE 284.017GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 4060
GRAPHICS_CHIP NVIDIA GeForce RTX 4060
GRAPHICS_VRAM 7956.000 MB
GRAPHICS_SHARED_VRAM 8112.986 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e980fd2c7c4fce8e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e980fd2c7c4fce8e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e980fd2c7c4fce8e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e980fd2c7c4fce8e\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.9597 3/16/2026 17:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 NVIDIA GeForce RTX 4060
GRAPHICS_CHIP NVIDIA GeForce RTX 4060
GRAPHICS_VRAM 7956.000 MB
GRAPHICS_SHARED_VRAM 8112.986 MB
GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e980fd2c7c4fce8e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e980fd2c7c4fce8e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e980fd2c7c4fce8e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e980fd2c7c4fce8e\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.9597 3/16/2026 17:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND Headphones (High Definition Audio Device) {1E2536B0-4A4A-4E05-9FB8-4B7A7F3DF4FD}
SOUND_DEVICE_NAME HdAudio.sys
SOUND_DRIVER_VERSION 10.0.26100.8246 4/10/2026 17:00:00
SOUND Speakers (2- onn MicrophoneSolid State Sy) {F3D332D2-39FB-44FA-A392-55D7C4AC5484}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.8115 3/20/2026 17:00:00
SOUND Speakers (High Definition Audio Device) {325B4AA8-E155-4429-84D7-75A691E33F42}
SOUND_DEVICE_NAME HdAudio.sys
SOUND_DRIVER_VERSION 10.0.26100.8246 4/10/2026 17:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT USB Keyboard {498AE930-E31A-11EF-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
INPUT onn MicrophoneSolid State Sy {B800A000-5F4B-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
INPUT Corsair Gaming HARPOON RGB Mouse {498D0C10-E31A-11EF-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
INPUT USB Keyboard {498D5A30-E31A-11EF-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT Corsair Gaming HARPOON RGB Mouse {498D8140-E31A-11EF-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Corsair Gaming HARPOON RGB Mouse {498D8140-E31A-11EF-8008444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Corsair Gaming HARPOON RGB Mouse {498DCF60-E31A-11EF-8009444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB Keyboard {498DF670-E31A-11EF-800A444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Battle.net
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FINAL FANTASY XIV ONLINE
Intel(R) Chipset Device Software
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Elsword version EN.L.221103.0.1
Office 16 Click-to-Run Extensibility Component
NVIDIA Graphics Driver 595.97
NVIDIA App 11.0.6.383
NVIDIA MessageBus 3 for NvApp
NVIDIA Backend
NvCpl
NVIDIA PhysX System Software 9.23.1019
NVIDIA FrameView SDK 1.5.11821.36727370
NVIDIA HD Audio Driver 1.4.5.7
NVIDIA Install Application
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NVIDIA NvDLISR
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA ShadowPlay 11.0.6.0
NVIDIA Virtual Audio 4.65.0.12
EA app
Intel(R) LMS
Intel(R) Management Engine Components
Documentation Manager

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Help meteorites and meteor-wrongs quest not working

LaylaMoon — Tue, 05 May 2026 13:33:37 GMT

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 05-05-2026 9:30am EST
Frequency: black screen
World name: faerie
Character name: Luna Witch
Retainer name:
NPC name: Hardiboiled
Monster name:
Class/Level: 100
Party or solo:
In-game time: 10:28 ET
Area and coordinates:
Housing:
Steps:
1.
2.
3.
*Add more steps if necessary
When I try to complete the quest, it shows quest completed. But then shows a black screen, and then nothing happens. I have to keep closing the game.
To restart the whole entire game to try to hand in the quest.Please fix this.
https://youtu.be/odz9t7mQles?si=T953wGSTLWr3uxyH

Japanese text appearing in an Island Sanctuary dialog box

MetaRegress — Sat, 02 May 2026 18:21:26 GMT

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 5/2/26, 9:40 AM
Frequency: Whenever talking to the NPC and buying something
World name: Gilgamesh
Character name: Rorrim Noehtllaw
Retainer name: N/A
NPC name: Produce Producer
Monster name: N/A
Class/Level: Black Mage (100)
Party or solo: Solo
In-game time: 8:13 PM
Area and coordinates: Island Sanctuary, X 12.7, Y 26.9 Z 0.5
Housing: N/A
Steps:
1. Speak to the Produce Producer
2. Select "Purchase Seeds"
3. Click on a seed to purchase it
4. The confirmation text is displayed in Japanese

Moogle Attire Dye not working

Phlurg — Sat, 02 May 2026 16:24:00 GMT

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 02/05/2026
Frequency: N/A
World name: Omega
Character name: A'lain Tia
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: N/A
In-game time: Any
Area and coordinates: Any location with glamour dresser
Housing: NA

Steps:
1. Equipped all Moogle attire pieces in glamour dresser as noticed it now had two dye channels
2. Put soot black and dalamud red as selected dyes
3. Selected dyes did not show on the attire when confirmed. Nor did any other attempted dye

Connection Specs
- Type of internet connection/provider: Broadband
- Modem maker/model number: Sky Internet

■ PS5 Specs
standard PS5 console

Not receiving spiritbond from 7.5 dungeon

Iscah — Sat, 02 May 2026 15:00:58 GMT

I have noticed that my gear spiritbond is not increasing after running the Clyteum dungeon.

Date & Time: 1-2 May 2026
Frequency: since patch 7.5
World name: Bismarck
Character name: Aurelie Moonsong
Retainer name: n/a
NPC name: n/a
Monster name: n/a
Class/Level: RDM or WHM (but probably any class) Lv100
Party or solo: Party
In-game time: any
Area and coordinates: The Clyteum
Housing: n/a

Steps:

1. Check spiritbond percentage

2. Run the dungeon "The Clyteum"

3. Check spiritbond percentage and observe it has not changed.

My character is wearing an assortment of dungeon-appropriate gear (Bygone, Heavyweight, Courtly Lover's) but none of them are receiving spiritbond from running the dungeon.

I am receiving spiritbond from the 7.5 trial "The Unmaking" and from older content, including the 7.4 dungeon Mistwake.

---

Connection Specs
broadband internet

■ ~~PS4~~ PS5 Specs
standard PS5 console

Stuck Preparing to Craft

FarrynElren — Fri, 01 May 2026 16:57:39 GMT

Date & Time: First happened 4/30/2026. Most recently happened 5/1/2026 at about 12:30PM EDT
Frequency: Rare
Class/Level: Any DoH
Steps:
1. Complete a craft as any DoH
2. While still kneeling in the "preparing to craft" state, switch to a DoW/DoM class

When in the kneeling animation as a DoH and switching to a battle class, sometimes the game bugs out. It lets you change your class, but then you're unable to do anything after that. No moving, changing class again, or logging out. Everything you do gives the "Unable to execute command while preparing to craft." error, despite not being on a DoH anymore.
I've only had this happen to me once, but I've seen it happen to a couple others. There's probably a timing to it, but I haven't been able to replicate it on demand.

This is probably coincidental, but so far this has only happened while crafting outside of a sanctuary.

Dirndl's longskirt bug?

Ememe1 — Wed, 29 Apr 2026 16:43:16 GMT

There seems to be a bug that I have gotten 5 or 6 people to replicate on Female aura only, if you wear the Dirndl's longskirt with ankle length shoes or less, there seems to be some skin coming out, if you equip longer shoes this goes away.

Produce Producer wrong language

shoebilldreams — Tue, 28 Apr 2026 19:53:17 GMT

Date & Time: 28th April, 8.48pm BST
Frequency: Every time
NPC name: Produce Producer
Class/Level: all
Party or solo: solo
In-game time: 8pm
Area and coordinates: Island Sanctuary, 12.8 x 26.9

Steps:
1. Speak to Produce Producer
2. Select "purchase seeds"
3. Attempt to buy any kind of seeds
4. Confirmation question partly in Japanese with everything set to English
(was all English this time yesterday, before the patch)

Meteorites and Meteo-wrongs Quest Bugged

AlyssiaPyke — Tue, 28 Apr 2026 17:50:01 GMT

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 4/28/2026 - 10:38 AM
Frequency: Always
World name: Hyperion
Character name: Alyssia Pyke
Retainer name: N/A
NPC name: Hardiboiled
Monster name:
Class/Level: Paladin / Lvl 100
Party or solo: Solo
In-game time: 2:06am
Area and coordinates: Solution Nine - 17.0, 18.3
Housing:
Steps:
1. When talking to Hardiboiled to finish the quest the initial cutscene plays fine.
2. After clicking the Complete button to finish the quest, the game attempts to load a follow-up cutscene.
3. The game becomes stuck with a black screen and a white cogwheel/loading circle at the bottom right of the screen. After waiting for over 10 minutes I had to quit out of the game.
4. Re-entering the game and attempting again resulted in the same issue 3 separate times.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Comcast
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
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Information About the Peripherals You Are Using
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-Maker:
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