https://forum.square-enix.com/ffxiv/ en Tue, 25 Aug 2026 12:37:51 GMT vBulletin 60 https://forum.square-enix.com/ffxiv/images/misc/rss.png https://forum.square-enix.com/ffxiv/ https://forum.square-enix.com/ffxiv/threads/530800-Login-error-disconnect-lobby-disconnect?goto=newpost Sun, 23 Aug 2026 21:13:12 GMT Ever since patch 7.43 i think it was is when we started getting these login errors or disconnects all the time and SE did state they was having... Ever since patch 7.43 i think it was is when we started getting these login errors or disconnects all the time and SE did state they was having issues with equipment but its still going on for me and my family, we've contacted or ISP and they cant find anything wrong, but its still an ongoing thing for us. Is this still going on for others or is it just us? ]]> Technical Support Blingbling https://forum.square-enix.com/ffxiv/threads/530800-Login-error-disconnect-lobby-disconnect https://forum.square-enix.com/ffxiv/threads/530783-Switch-2-Game-is-on-SD-card-but-says-it-cannot-be-played-and-I-need-to-redownload?goto=newpost Sat, 22 Aug 2026 22:15:33 GMT Like the title says, I moved the game to my new 1TB Micro SD Express so that I can have some space to play other games and all of the game is... Like the title says, I moved the game to my new 1TB Micro SD Express so that I can have some space to play other games and all of the game is downloaded to the SD card but I cannot play the game. Im currently moving the game back to the SD card to see if I can play it again but I just wanted to know if anyone has/had this same issue and if there is a fix to being able to play it on the SD card, its just a weird thing not being able to play this one game when its on the SD card. Sorry in advance if this has already been asked, I dont use forums so Im not sure how they work, I literally just made an account on this forum to get an answer to my issue. ]]> Technical Support Ichizuko https://forum.square-enix.com/ffxiv/threads/530783-Switch-2-Game-is-on-SD-card-but-says-it-cannot-be-played-and-I-need-to-redownload https://forum.square-enix.com/ffxiv/threads/530756-Black-screen?goto=newpost Fri, 21 Aug 2026 02:26:44 GMT I just got a pc and was trying to play ff14 but when i launched the game the screen went black and i cant hear anything. i don't know my exact specs but my old laptop could run the game just fine and i know my pc has better specs so I'm just confused. i tried to uninstall it and redownload it and still didnt work ]]> Technical Support Alice452 https://forum.square-enix.com/ffxiv/threads/530756-Black-screen https://forum.square-enix.com/ffxiv/threads/530719-Error-2002-on-Wifi?goto=newpost Wed, 19 Aug 2026 16:19:04 GMT So, I've been playing on Switch 2 the past few days (mostly undocked over wifi). All of sudden this morning, the game froze and I had to forcequit. When I went to log back in to the Data Center I keep getting error 2002. However, if I dock the switch and use ethernet, it loads up fine. The moment I undock and revert to wifi it freezes again.

Any thoughts why this would happen all of a sudden or tips for troubleshooting?

TIA! ]]> Technical Support litheness https://forum.square-enix.com/ffxiv/threads/530719-Error-2002-on-Wifi https://forum.square-enix.com/ffxiv/threads/530666-Game-treating-account-as-not-existing?goto=newpost Mon, 17 Aug 2026 12:28:37 GMT I really don't know a better way to describe it.
I play on two characters mostly. Spent the entire day playing on one, logged onto the other; the game said there was an issue with hotbars, so I figured I'd restart.

After restarting the game opened in the default windowed setting with the ARR title screen and asked if I'd like to configure settings. None of my characters are displayed, it asks me to select a data center to play but nothing else there.

I have attempted "Restore Game" through the launcher, no luck. I fully uninstalled and reinstalled, no luck. I did send in a ticket to make sure that my SE account is fine and in good standing and received a confirmation that it is (this whole ordeal did put my anxiety through the roof).

I don't know how to fix it at this point, anyone have any ideas? Please keep in mind I am very bad with tech stuff so talk to me like I'm a child. ]]> Technical Support Lutomis https://forum.square-enix.com/ffxiv/threads/530666-Game-treating-account-as-not-existing https://forum.square-enix.com/ffxiv/threads/530607-Can-i-run-xiv-on-lenovo-legion-go?goto=newpost Sat, 15 Aug 2026 16:52:11 GMT hello can i run ffxiv on legion go here the specs Amd z1 exteeme processoer 32 gigs of ram 1 tb ssd 780m igpu hello can i run ffxiv on legion go here the specs
Amd z1 exteeme processoer
32 gigs of ram
1 tb ssd
780m igpu ]]> Technical Support fundog https://forum.square-enix.com/ffxiv/threads/530607-Can-i-run-xiv-on-lenovo-legion-go https://forum.square-enix.com/ffxiv/threads/530568-Lag-is-back?goto=newpost Thu, 13 Aug 2026 21:43:13 GMT Hey! I recently opened a ticket earlier this week mentioning I was experience some VERY BAD lag. Well, it is back and it's still causing me issues.

Specs:

OS Name Microsoft Windows 11 Home
Version 10.0.26200 Build 26200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer ASUS
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor AMD Ryzen 7 9800X3D 8-Core Processor, 4700 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1078, 7/14/2025
SMBIOS Version 3.6
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product ROG STRIX B850-F GAMING WIFI
BaseBoard Version Rev 1.xx
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.26100.1"
User Name
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.2 GB
Available Physical Memory 10.5 GB
Total Virtual Memory 45.7 GB
Available Virtual Memory 13.8 GB
Page File Space 14.5 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
App Control for Business policy Enforced
App Control for Business user mode policy Off
Automatic Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes


My ISP is Google Fiber on 1Gig.

My protection software is Bitdefender.

GPU: NVIDIA RTX 5080 (3 monitor setup. Each monitor is 144hz at 4k)


What I have tried so far:
-Release and renew IP
-Switch the game from "Borderless window" to "Full Screen"
-Reinstall
-Reset router
-Contact ISP (They see no issue in my connections)
-Reinstalled on my C: drive (it's an NVME)
-Start program as administrator
-Forwarded ports: 54992 through 54994,
55006 through 55007,
55021 through 55040
-Added exceptions in Windows Defender firewall.
-Set program priority to "High"

This is still is ongoing. I'll see rubberbanding, freezes (people standing idle), and if I let it go on long enough, it will get an error "Connection with the server was lost 90006" and send me back to the login. Only "solution" has been to completely restart the game and then hope it doesn't start up with lag. Even still, I only get maybe a few hours before the lag kicks in and I have to startover.

Is it possible the client is having issues talking to the server? I'm so confused why this is happening. If I can't resolve it, I'll have to cancel my sub. I can't play the game like this. ]]> Technical Support Mcmoblin https://forum.square-enix.com/ffxiv/threads/530568-Lag-is-back https://forum.square-enix.com/ffxiv/threads/530395-FF14-stops-responding-frequently-at-random?goto=newpost Thu, 06 Aug 2026 23:48:42 GMT I've been playing ff14 for 2 years and about half a year ago my game would randomly freeze/stop responding for no reason at all, i can be in a raid, a dungeon or even just be standing around in S9 or my FC yard, ive tried a bunch of things like:

completely reinstalling FF14
moving it from C:drive to D:drive and reverse
updated my drivers
downloaded an old driver
running the command (DISM.exe /Online /Cleanup-image /Restorehealth) and then sfc /scannow
verified my files and ran integrity check
upgraded my RAM from 16 to 32
Running it as admin
and some more but i cant remember all of it.

My specs are:
Intel core i5-14400F
32GB ram
Nvidia GeForce RTX 5060
Windows 11 ]]> Technical Support WhiteWolfz https://forum.square-enix.com/ffxiv/threads/530395-FF14-stops-responding-frequently-at-random https://forum.square-enix.com/ffxiv/threads/530389-Recurring-Fatal-Error-DirectX-11000002?goto=newpost Thu, 06 Aug 2026 15:45:55 GMT Hello everyone, It has been several months I keep getting this error popping up when playing FF14, rather randomly (today I was able to play... Hello everyone,

It has been several months I keep getting this error popping up when playing FF14, rather randomly (today I was able to play occult crescent for 3 hours, got out of OC, went to check my glams, and got the crash. But this error already happen in random other situations while playing FF14.


I have tried the following solution:
- Reinstalling the game
- Reinitialising windows entirely
- Clean installation of graphic drivers
- Reverting graphic drivers to November 2025 version
- Disabling any overlay (discord, game bar, nvidia...)
- Adding TdrDelay to my registry

Nothing does the job. It is really affecting my game experience and really would like to resolve this issue :( Thanks for your help!

Below is my config (I can give the full file if needed)

System Information report written at: 08/06/26 17:41:45
System Name: name_of_user
[System Summary]

Item Value
OS Name Microsoft Windows 11 Home
Version 10.0.26200 Build 26200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name name_of_user
System Manufacturer HP
System Model OMEN Laptop 15-ek1xxx
System Type x64-based PC
System SKU 49Q34EA#ABF
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date AMI F.38, 01/08/2024
SMBIOS Version 3.2
Embedded Controller Version 17.81
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 88C8
BaseBoard Version 17.81
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.26100.1"
Username name_of_user\name_of_user2
Time Zone Romance Summer Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.8 GB
Available Physical Memory 7.93 GB
Total Virtual Memory 18.6 GB
Available Virtual Memory 9.10 GB
Page File Space 2.88 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualisation-based security Running
Virtualisation-based security required security properties Base Virtualisation Support
Virtualisation-based security available security properties Base Virtualisation Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control, APIC Virtualisation
Virtualisation-based security services configured Hypervisor enforced Code Integrity
Virtualisation-based security services running Hypervisor enforced Code Integrity
App Control for Business policy Enforced
App Control for Business user mode policy Audit
Automatic Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.

[Hardware Resources]



[Conflicts/Sharing]

Resource Device
IRQ 63 I2C HID Device
IRQ 63 Microsoft ACPI-Compliant System

IRQ 16 Intel(R) Serial IO I2C Host Controller - 06E8
IRQ 16 Synaptics SMBus Driver

IRQ 17 Intel(R) Serial IO I2C Host Controller - 06E9
IRQ 17 High Definition Audio Controller

Memory Address 0x0000000078300000-0x00000000783FFFFF Intel(R) PCI Express Root Port #21 - 06AC
Memory Address 0x0000000078300000-0x00000000783FFFFF Standard NVM Express Controller

Memory Address 0x0000000077000000-0x0000000077FFFFFF NVIDIA GeForce RTX 3070 Laptop GPU
Memory Address 0x0000000077000000-0x0000000077FFFFFF PCI Express Root Port ]]> Technical Support hrotgahr2 https://forum.square-enix.com/ffxiv/threads/530389-Recurring-Fatal-Error-DirectX-11000002 https://forum.square-enix.com/ffxiv/threads/530371-Switch-2-connection-lost-immediatly-after-enter-a-duty-error-90002-90001?goto=newpost Thu, 06 Aug 2026 03:09:35 GMT I bought the Switch 2 "complete edition" and liked it to my pc account. I can run the game without any pronlems, until i try to do a duty, any instanced duty. If i queue on duty finder or trying enter occult crescent, after the pop-up message appears i immediatly get disconnected and get a generic error message 90002 or 90001. Every single time. I can't play the game !

I tried to :

- Reset the router, reset the console, reset the connection parameters.

- Disable iPv6, disable custom DNS, open ANY single port suggested by the official FFXIV guide on the router.

- Use another connection (tethering my phone one), same result.

- Tried both cable/wifi connection method on my Switch 2, again, no difference.

Online nobody seems to have my same problem, i live in Italy.
Please i need serious help. Thank you. ]]> Technical Support corvorevo https://forum.square-enix.com/ffxiv/threads/530371-Switch-2-connection-lost-immediatly-after-enter-a-duty-error-90002-90001 https://forum.square-enix.com/ffxiv/threads/530117-Launcher-wont-load?goto=newpost Thu, 30 Jul 2026 08:43:46 GMT Error 0x000001C SSLError 0x000000 Timeout was reached Been getting this error today for the first time, I’ve tried restoring licences, resetting... Error 0x000001C
SSLError 0x000000
Timeout was reached

Been getting this error today for the first time, I’ve tried restoring licences, resetting router and switching my ps5 off and on again. Thanks ]]> Technical Support Vhel https://forum.square-enix.com/ffxiv/threads/530117-Launcher-wont-load