https://forum.square-enix.com/ffxiv/ en-GB Thu, 14 May 2026 16:39:30 GMT vBulletin 60 https://forum.square-enix.com/ffxiv/images/misc/rss.png https://forum.square-enix.com/ffxiv/ https://forum.square-enix.com/ffxiv/threads/528438-Recovery-from-COMPANION-App-Partial-Technical-Difficulties-%28May-10-11%29?goto=newpost Mon, 11 May 2026 03:11:34 GMT We are pleased to announce that the technical difficulties preventing players from receiving Company Chat notifications in the FINAL FANTASY XIV... We are pleased to announce that the technical difficulties preventing players from receiving Company Chat notifications in the FINAL FANTASY XIV COMPANION app have been resolved.

We apologize for any inconvenience caused, and we thank you for your patience.

[Date & Time]
Apr. 28, 2026 2:30 a.m. to May 10, 2026 6:45 p.m. (PDT)
Apr. 28, 2026 9:30 to May 11, 2026 1:45 (GMT)
Apr. 28, 2026 10:30 to May 11, 2026 2:45 (BST)
Apr. 28, 2026 19:30 to May 11, 2026 11:45 (AEST)

[Details]
Unable to receive Company Chat notifications

[Cause]
Server program issue

[Affected Service]
- FINAL FANTASY XIV COMPANION app ]]> Status NOC_NA https://forum.square-enix.com/ffxiv/threads/528438-Recovery-from-COMPANION-App-Partial-Technical-Difficulties-%28May-10-11%29 https://forum.square-enix.com/ffxiv/threads/528429-Crystal-Recovery-from-Mateus-World-Technical-Difficulties-%28May-10-11%29?goto=newpost Mon, 11 May 2026 01:44:02 GMT We are pleased to announce that the technical difficulties with the world listed below have been resolved. We apologize for any inconvenience... We are pleased to announce that the technical difficulties with the world listed below have been resolved.

We apologize for any inconvenience these may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
May 10, 2026 5:32 p.m. to 6:02 p.m. (PDT)
May 11, 2026 01:32 to 02:02 (BST)
May 11, 2026 10:32 to 11:02 (AEST)

[Details]
- Inability to log in
- Unable to World Visit or Data Center Travel to this world
- Unable to select as new home world in Home World Transfer Service
- Disconnections from the server after leaving instanced content entered from this world and unable to log back in until recovery
- Unable to use free company chat while visiting another world with a character who has this world their home world
- Unable to use any functions in the FINAL FANTASY COMPANION app that connect to the game with a character who has this world as their home world. Additionally, unable to make purchases from the Market Board in the FINAL FANTASY XIV COMPANION app while world visiting or data center traveling to this world.

[Cause]
Server program issue

[Affected]
Crystal data center
Mateus world ]]> Status NOC_NA https://forum.square-enix.com/ffxiv/threads/528429-Crystal-Recovery-from-Mateus-World-Technical-Difficulties-%28May-10-11%29 https://forum.square-enix.com/ffxiv/threads/528391-Gaia-Recovery-from-Ultima-World-Technical-Difficulties-%28May-9%29?goto=newpost Sat, 09 May 2026 14:47:47 GMT We are pleased to announce that the technical difficulties with the World below has been resolved. We apologize for any inconvenience this may... We are pleased to announce that the technical difficulties with the World below has been resolved.

We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
May 9, 2026 6:57 a.m. to 7:31 a.m. (PDT)
May 9, 2026 13:57 to 14:31 (GMT)
May 9, 2026 14:57 to 15:31 (BST)
May 9, 2026 23:57 to May 10, 2026 0:31 (AEST)

[Details]
- Unable to access affected World.
- Unable to travel to affected World via World Visit System or Data Center Travel System.
- Unable to change Home World to that of the affected World using the Update Home World service.
- Players who are mid-duty on an affected World will be disconnected from the server upon exiting the duty, and will be unable to log back in until World recovery.
- Unable to use free company chat when visiting another World while Home World is affected.
- Unable to use some FINAL FANTASY XIV COMPANION app features while Home World is affected. Additionally, characters visiting or data center traveling to the affected World will be unable to purchase from the markets using FINAL FANTASY XIV COMPANION app.

[Cause]
Server program issue

[Affected World]
Gaia Data Center
- Ultima World ]]> Status NOC_NA https://forum.square-enix.com/ffxiv/threads/528391-Gaia-Recovery-from-Ultima-World-Technical-Difficulties-%28May-9%29 https://forum.square-enix.com/ffxiv/threads/528368-Crystal-Recovery-from-Instanced-Areas-Technical-Difficulties-%28May-8-9%29?goto=newpost Fri, 08 May 2026 21:58:01 GMT We are pleased to announce that the technical difficulties with the Worlds listed below have been resolved. We apologize for any inconvenience... We are pleased to announce that the technical difficulties with the Worlds listed below have been resolved.

We apologize for any inconvenience these may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
May 8, 2026 2:17 p.m. to 2:38 p.m. (PDT)
May 8, 2026 21:17 to 21:38 (GMT)
May 8, 2026 22:17 to 22:38 (BST)
May 9, 2026 7:17 to 7:38 (AEST)

[Details]
- Disconnections from some instanced content
- Inability to log in

[Cause]
Server Program Issue

[Affected Worlds]
All Crystal Data Center Worlds ]]> Status NOC_NA https://forum.square-enix.com/ffxiv/threads/528368-Crystal-Recovery-from-Instanced-Areas-Technical-Difficulties-%28May-8-9%29 https://forum.square-enix.com/ffxiv/threads/528149-Chaos-Instanced-Areas-Technical-Difficulties-%28May-2-3%29?goto=newpost Sat, 02 May 2026 20:07:51 GMT We are currently experiencing technical difficulties with some instanced areas on the Chaos Data Center. The issues are being investigated and... We are currently experiencing technical difficulties with some instanced areas on the Chaos Data Center.
The issues are being investigated and addressed. New updates will follow as additional information becomes available.

We apologize for any inconvenience this may be causing and thank you for your understanding.

[Date & Time]
From May 2, 2026 12:40 p.m. (PDT)
From May 2, 2026 19:40 (GMT)
From May 2, 2026 20:40 (BST)
From May 3, 2026 5:40 (AEST)

[Details]
- Disconnections from some instanced content
- Inability to log in

[Cause]
Under investigation

[Affected Worlds]
All Chaos Data Center Worlds ]]> Status NOC_NA https://forum.square-enix.com/ffxiv/threads/528149-Chaos-Instanced-Areas-Technical-Difficulties-%28May-2-3%29 https://forum.square-enix.com/ffxiv/threads/527803-Aether-Home-World-Transfer-Data-Center-Travel-Technical-Difficulties-%28Apr.-26-27%29?goto=newpost Mon, 27 Apr 2026 04:58:53 GMT We are currently experiencing technical difficulties causing the Home World Transfer and Data Center Travel services to be unavailable on the Aether... We are currently experiencing technical difficulties causing the Home World Transfer and Data Center Travel services to be unavailable on the Aether Data Center. The issue is currently under investigation, and additional information will follow as the situation develops.

We apologize for any inconvenience this may cause for our customers.

[Date & Time]
From Apr. 26, 2026 9:01 p.m. (PDT)
From Apr. 27, 2026 4:01 (GMT)
From Apr. 27, 2026 5:01 (BST)
From Apr. 27, 2026 14:01 (AEST)

[Details]
- Players are unable to use the Home World Transfer and Data Center Travel systems on the Aether Data Center

[Cause]
Under investigation

[Affected Services]
- Home World Transfer
- Data Center Travel ]]> Status NOC_NA https://forum.square-enix.com/ffxiv/threads/527803-Aether-Home-World-Transfer-Data-Center-Travel-Technical-Difficulties-%28Apr.-26-27%29 https://forum.square-enix.com/ffxiv/threads/527603-Web-Services-COMPANION-App-Recovery-from-Bahamut-World-Display-Issue-%28Apr.-18-19%29?goto=newpost Mon, 20 Apr 2026 13:38:54 GMT During the following times, an issue occurred where characters on the Bahamut World were not displayed in the services listed below. ・Lodestone... During the following times, an issue occurred where characters on the Bahamut World were not displayed in the services listed below.

・Lodestone
・Online Store
・Mog Station
・COMPANION App

Although the issue has been resolved, due to its impact, characters on the Bahamut World may not appear in the affected services immediately after recovery. By logging in to and logging out of the game once and allowing a short period of time to pass, the characters should be displayed correctly.
If you encounter this issue, please try logging in to and logging out of the game once.

We sincerely apologize for any inconvenience this may have caused.

[Date & Time]
Apr. 18, 2026 1:36 p.m. to 7:20 p.m. (PDT)
Apr. 18, 2026 20:36 to Apr. 19, 2026 2:20 (GMT)
Apr. 18, 2026 21:36 to Apr. 19, 2026 3:20 (BST)
Apr. 19, 2026 7:36 to 13:20 (AEST)

[Details]
Characters on the Bahamut World were not displayed in the services listed below.
・Lodestone
・Online Store
・Mog Station
・COMPANION App

[Cause]
Server settings issue

[Affected World]
Bahamut ]]> Status NOC_NA https://forum.square-enix.com/ffxiv/threads/527603-Web-Services-COMPANION-App-Recovery-from-Bahamut-World-Display-Issue-%28Apr.-18-19%29 https://forum.square-enix.com/ffxiv/threads/527582-Support-Desk-Access-Issue-Resolved-%28Apr-19-20%29?goto=newpost Sun, 19 Apr 2026 14:47:55 GMT Between the times listed below, some players were unable to access the “Support Desk” feature from the System menu. The issue has now been resolved.... Between the times listed below, some players were unable to access the “Support Desk” feature from the System menu.
The issue has now been resolved. We sincerely apologise for any inconvenience this may have caused.

[Date & Time]
Apr. 19, 2026 9:25 to 14:05 (GMT)
Apr. 19, 2026 10:25 to 15:05 (BST)
Apr. 19, 2026 19:25 to Apr. 20, 2026 0:05 (AEST)

[Details]
The “Support Desk” feature could not be accessed from the System menu.

[Cause]
System configuration issue

[Affected Service]
FINAL FANTASY XIV ]]> Status NOC_NA https://forum.square-enix.com/ffxiv/threads/527582-Support-Desk-Access-Issue-Resolved-%28Apr-19-20%29 https://forum.square-enix.com/ffxiv/threads/527564-Gaia-Recovery-from-Bahamut-Data-Center-Travel-Technical-Difficulties-%28Apr.-18-19%29?goto=newpost Sun, 19 Apr 2026 03:13:57 GMT During the following times, the Bahamut World was experiencing issues with Data Center Travel. We are pleased to announce that the technical... During the following times, the Bahamut World was experiencing issues with Data Center Travel. We are pleased to announce that the technical difficulties have been resolved.

We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
Apr. 18, 2026 1:36 p.m. to 7:20 p.m. (PDT)
Apr. 18, 2026 20:36 to Apr. 19, 2026 2:20 (GMT)
Apr. 18, 2026 21:36 to Apr. 19, 2026 3:20 (BST)
Apr. 19, 2026 6:36 to 12:20 (AEST)

[Details]
Unable to use Data Center Travel to the Bahamut World

[Cause]
Server settings issue

[Affected World]
Bahamut ]]> Status NOC_NA https://forum.square-enix.com/ffxiv/threads/527564-Gaia-Recovery-from-Bahamut-Data-Center-Travel-Technical-Difficulties-%28Apr.-18-19%29 https://forum.square-enix.com/ffxiv/threads/527556-Aether-Light-Recovery-from-Several-Worlds-Login-Difficulties-%28Apr.-18-19%29?goto=newpost Sat, 18 Apr 2026 23:13:52 GMT During the following time period, players were unable to log into several Worlds. We are pleased to announce that the issue has been addressed. We... During the following time period, players were unable to log into several Worlds.

We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused.

[Date & Time]
Apr. 18, 2026 2:00 p.m. to 3:51 p.m. (PDT)
Apr. 18, 2026 21:00 to 22:51 (GMT)
Apr. 18, 2026 22:00 to 23:51 (BST)
Apr. 19, 2026 7:00 to 8:51 (AEST)

[Details]
Unable to log into several Worlds on FINAL FANTASY XIV

[Cause]
Server program issue

[Affected Worlds]
- Adamantoise
- Odin ]]> Status NOC_NA https://forum.square-enix.com/ffxiv/threads/527556-Aether-Light-Recovery-from-Several-Worlds-Login-Difficulties-%28Apr.-18-19%29 https://forum.square-enix.com/ffxiv/threads/527546-Recovery-from-COMPANION-App-Partial-Technical-Difficulties-%28Apr.-18%29?goto=newpost Sat, 18 Apr 2026 15:57:17 GMT We are pleased to announce that the technical difficulties preventing players from accessing some FINAL FANTASY XIV COMPANION app features. We... We are pleased to announce that the technical difficulties preventing players from accessing some FINAL FANTASY XIV COMPANION app features.

We apologize for any inconvenience caused, and we thank you for your patience.

[Date & Time]
Feb. 8, 2026 10:00 p.m. to Apr. 18, 2026 5:11 a.m. (PDT)
Feb. 9, 2026 6:00 to Apr. 18, 2026 12:11 (GMT)
Feb. 9, 2026 6:00 to Apr. 18, 2026 13:11 (BST)
Feb. 9, 2026 17:00 to Apr. 18, 2026 22:11 (AEST)

[Details]
When navigating to the “Forgot your ID or password?” page from the Square Enix Account login screen within the companion app, an error occurred and could not proceed.

[Cause]
System settings issue

[Affected Service]
- FINAL FANTASY XIV COMPANION app ]]> Status NOC_NA https://forum.square-enix.com/ffxiv/threads/527546-Recovery-from-COMPANION-App-Partial-Technical-Difficulties-%28Apr.-18%29 https://forum.square-enix.com/ffxiv/threads/527504-Recovery-from-Companion-App-Technical-Difficulties-%28Apr.-16%29?goto=newpost Thu, 16 Apr 2026 09:28:30 GMT During the following period, we experienced technical issues with the FINAL FANTASY XIV Companion App. We are pleased to announce that the issue... During the following period, we experienced technical issues with the FINAL FANTASY XIV Companion App.

We are pleased to announce that the issue has now been resolved, and apologize for the inconvenience it may have caused.

[Date & Time]
Apr. 15, 2026 11:55 p.m. to Apr. 16, 2026 1:00 a.m. (PDT)
Apr. 16, 2026 6:55 to 8:00 (GMT)
Apr. 16, 2026 7:55 to 9:00 (BST)
Apr. 16, 2026 16:55 to 18:00 (AEST)

[Details]
・Unable to access the FINAL FANTASY XIV COMPANION app using characters on North American Data Center Worlds
・Use of features resulted in errors when used by characters on North American Data Center Worlds
・Unable to place new widgets or data would not update when using characters on North American Data Center Worlds

[Cause]
Network Technical Difficulties

[Affected Service]
- FINAL FANTASY XIV Companion App ]]> Status NOC_NA https://forum.square-enix.com/ffxiv/threads/527504-Recovery-from-Companion-App-Technical-Difficulties-%28Apr.-16%29