Hello Thebattousai,

Thank you for your report. I'm very sorry to hear that you've been experiencing this type of problem. I know personally how frustrating it is as well. We have received many bug reports regarding people freezing when speaking to NPCs under various conditions. The developers are aware of the matter and it is under investigation. Should there be any changes, fixes, or announcements, they will be made on the forums here and/or on www.PlayOnline.com.

Thank you again, and best wishes to you!

SQUARE ENIX MODERATOR