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  1. #1
    Moderator Jhanaka's Avatar
    Join Date
    Mar 2011
    Posts
    103
    Hello Longbow71!

    Thank you for your report, about this matter. We need some additional information from you, so if you could fill out our report form, that would be great!


    Thread Title:
    Short outline explaining what sort of issue you are experiencing.

    Platform:
    Specify which platform was in use to play the game.(“PlayStation2”, Windows, and/or Xbox 360)

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.
    1. Always
    2. Sometimes
    3. Once (did not reproduce)
    4. Unknown

    Character Name:
    Which character did the issue occur with?

    Race:
    Race of your character when the issue occurred.
    (Hume M, Hume F, ElvaanM, ElvaanF, TarutaruM, TarutaruF, Galka, Mithra)

    World:
    World where the issue occurred.

    Main Job:
    Main job and level of your character when the issue occurred.

    Support Job:
    Support job of your character when the issue occurred.

    Area and Coordinates:
    Area and map coordinates where the issue occurred.

    Party or Solo:
    If you were solo when the issue occurred, please write “Solo”. If you were in a party, please write “Party”. With alliance, please write “Alliance.”
    *If you wrote “Party” or “Alliance”, please also include the number of members.

    NPC Name:
    Name of NPC that your character was interacting with when the issue occurred.
    *If you were not interacting with any NPC, then please write “None”.

    Monster Name:
    Name of monster that your character was battling against when the issue occurred.
    *If you were not battling against any monster, then please write “None”.

    Steps:
    Detailed steps on how the issue occurred.
    *Please try to include the following details.
    •What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
    •Please do your best to write using official terms for item names and skill/ability names. Please avoid any abbreviations or improper terms.
    •If you were using macro commands when the issue occurred, please include the details of the command.
    •In case the error message appeared when the issue occurred, please include what the message said.

    Thanks again!

    -Senior Game Master Jhanaka
    (0)

  2. #2
    Player Runespider's Avatar
    Join Date
    Mar 2011
    Posts
    1,361
    Character
    Snickerrz
    World
    Asura
    Main Class
    MNK Lv 12
    I've had this happen rarely too, most players don't notice cause they simply think a box didnt appear.

    My sister often uses my other PC next to me and I can see a box drop on my screen but not on hers or vice versa, moving out of range and back in makes it reload and show up. It also happens on npcs/maws etc on occasion, moving out of range and back makes them load as normal.

    Zone is at cap of boxes, but wont display any boxes for you because there are no placeholders left.
    This is wrong cause the box loads on other screen and reloads if you move out of range and back in.
    (0)

  3. #3
    Player Vxsote's Avatar
    Join Date
    Mar 2011
    Posts
    11
    Character
    Vxsote
    World
    Fenrir
    Main Class
    BLM Lv 99
    Quote Originally Posted by Runespider View Post
    This is wrong cause the box loads on other screen and reloads if you move out of range and back in.
    I concur. I have had this happen a number of times (most recently last night, but I don't recall which zone) where after killing a mob, the chat log says that the monster was concealing a treasure chest, but it is not visible to either me or one of the other members of my party, but IS visible to the rest of us. I play on PC.
    (0)