Reminds me of the 18 hour Pandemonium Warden fight that Square Enix thought was "normal" or "okay"...

Until the media got wind of it...

Stuff like this really shows how amateur they are as an MMO provider. Sad part is that their audience isn't teens anymore, we're adults. Some of us are even in the field of game design, or aspiring to be. Ironically some are so because of Square's titles we played when we were young.

A lot of this just shows "what not to do".

How do you go form the Abyssea paradigm to this? I am so confused.

With FFXIV failing as hard as it is... You'd think they'd try to make their customers happier. You know?

This dynamic is akin to say, a car company that sells exploding cars to encourage people to buy new ones.

It doesn't work that way.