Adventurer's Certificate KI problem

[Finalizer]

I am currently rank 10 Bastok, but have never received the Adventurer's Certificate (required for Voidwatch Ops) that is supposed to be a reward for either rank 2 or 3 - I forget which. I emailed SE to no avail, telling me to post on here.

Any idea what I may have missed? Was this a bug? Any info would greatly help. Thanks.

[Wheels]

do rank missions in another nation

[Tsukino_Kaji]

I just got one for free at rank 6 on a lvl70 character from the event moogle.

[Saenomo]

The rank 2-3 mission for any of the three nations tosses this at you. You can't break rank 3 without it unless your game somehow glitched and then it shouldn't have let you reach your next mission. Double check your permanent key items and if it still isn't there, then I'll have to agree that the fastest solution is change nations and beat the 2-3 mission again.