Greetings, Nashreen!
Thank you for filling out the form that was provided. I have made sure to submit your information to the development team, and they will make sure to conduct a thorough investigation, based on the information that you have provided. Unfortunately, I cannot guarantee that a direct response to your concern will be posted on this thread, but I do recommend consulting www.PlayOnline.com and http://forum.square-enix.com/ffxi/fo...ersion-Updates for any news that may be made available regarding the development team's investigation. Thanks again for your report!