pol user list corrupted

[Rasantath]

my game was working fine yesterday, but today when i went to login today i found the playonline user list corrupted. instead of my username there were some odd characters (not actual characters at all). i clicked on my username and it did not list all the right info (pol id was wrong and had strange characters in it). i deleted it, and re-entered it, but then it got even worse. it did not list the info i had just entered and again had strange non-characters for my username and the title and such. and now when i click on the user, it asks for a member password, which i definately left blank when recreating the profile.

how can i restore this? or delete it and start over with a non-corrupt user list?

edit: playonline viewer check files did not work