Here's one of several typical scenarios of how claim gets lost:
1) Fighting a monster.
2) Main tank
starts to disconnect, can't move away from the monster, can't move the monster.
3) One of two things happen here:
>> a) The tank is forced out of the game and the monster goes unclaimed.
>> b) The tank is forced out of the game, the monster goes unclaimed
and all party members are forced to disengage because the current coding makes the disconnecting member drop party before they drop off the server....
4) Sociopathic player/group takes advantage of this and claims the monster, kills it.