Security Token Battery

[oliveira]

Stocking on these security dongles are a very bad idea though as they're basically digital clocks with an secret mathematical formula which generates the passwords. It works because the dongle is set with the same date/time as the login server and the login server also knows the secret mathematical formula to re-create the password. Once the battery is gone, the dongle loses sync with the server and that's why you need a new one. The generated password will never match again.

[Frost]

The tokens are what? $10.00? Just get a new one if your old one dies. It's normal for things to wear out and have to be replaced. Would you swear "Never again will I walk!" if your shoes ever wear out?

C'mon man. Live a little.

[Mirage]

Just disable it and use some common sense on the internet. Don't download shady stuff, don't share passwords with people you can't physically visit and punch in the face if something happens.

I seriously doubt they're making money on these, sending them halfway across the planet for just a total cost of 10 bucks. It's a service they're offering, you don't have to use it. You can play fine without it.

[Toothedmeat]

My security token sob story is I sent it back I think 2 years ago for replacement/fixing because it was not working and to this day I haven't received it back. I called a couple of times and the operators told me there was nothing they could do and that is was sitting in their repair facility.... two years, but hey what can I expect for $10 bucks right? The additional problem was when I went to go buy another because hey that's 80 free inventory spots, they were not selling them anymore my guess was to stock up for sale with the FF XIV game. So I got one for the $70 it cost to get FF XIV. Security token cost total out of pocket = $80 ftw!

[Alhanelem]

To have to buy another is just another way for SE to get more money out of me and everyone else who bought one

There's no conspiracy. There is no way to replace the battery without making your token lose sync with the clock on the time server when it was made. If you replace the battery, the token will no longer work.

SE DID NOT MAKE THE SECURITY TOKEN. THEY CONTRACT WITH A THIRD PARTY COMPANY TO MAKE THEM. The EXACT same token is used in world of warcraft.

My token has lasted since the first day I recieved it. It's battery is not even low yet.

Stocking on these security dongles are a very bad idea

They are not a bad idea. Yes, they have a limitation, but it's an impossible to avoid limitation. It's no different than replacing the battery in your watch, except there's no way to reset it to the exact timestamp from when it was manufactured. The security token does improve security, and normally needing to replace it once every few years (and having plenty of warning that it's dying so you can remove it from the account) is a very, very small price to pay.

When you factor in shipping and the token itself, SE is really not exactly raking money in with them. It is a genuine security tool offered to help protect the consumer who fears his account might be in danger of compromise.

u think a battery cover or a way to change them would have been an easy solution for their devoted patrons.

You could take it apart and replace the batter if you want. But then your one time passwords would always be wrong. You don't seem to understand how the token works.

[oliveira]

You saw. I tried to explain to him how it works ... lol

[LordAxion]

Just Disable the token before it expires. You will not loose the free storage space you got when you signed up for the token. I disabled my token over 6 months ago, and still have my space. but its full :P

[Moink]

I had a token for 6 month... before i ended up losing it... then found it, then lost it yet again... I decided it was not for me so I disabled the little ball of joy and still have wondeful days of playing ffxi ahead of me w/o it. One less over dramatic person in ffxi, the better.

[Nadeu]

Clownroyale,

The article that Zenoxio is quoting from is correct. We do offer a limited 90 day warranty on the SQUARE ENIX Security Token, as generally any problems that would be covered by the warranty (manufacturer’s defects and the like) would occur in that timeframe.

Unfortunately we are not offering any sort of replacement or exchange program for situations occurring outside of that warranty period. So you would need to purchase a replacement SQUARE ENIX Security Token, either through the PlayOnline Viewer or the SQUARE ENIX Account Management System.

If you need assistance making that purchase, please contact us directly through the SQUARE ENIX Support Center.

The SQUARE ENIX Support Center can be found at this link:
SQUARE ENIX Support Center

[Clownroyale]

wanna say thanks to everyone who had something useful to say about this thread.no, i had no idea how they work, yes i thought that deactivating it i would lose my space i paid for.as far as me quitting , im an addict like so many others.i have friends from all over the world that i love to play with.so i wont be leaving so fast. my words were that of frustration.
To all the others who feel im overdramatic,ask me if i care.good luck to all those in Japan with their misfortune.double my fees for the next 3 months for a donation if u like.