i have 1 account with multiple characters and can log into them all except one. i receive POL-3001 error, this has been going on about a week now getting the error on PC and PS2.

i have called tech and they said i needed to open ports on router, which i have. i have reset/restarted router and modem several times and still getting POL-3001 on same one character.

any advice other than port forwarding, reset modem and router, or my favorite just wait for it to go away?

also just for the record i called ISP (comcast) and asked if they close any ports which they answered they don't close ports.