They dont want to do anything!! Jeeze, even something that will MAKE THEM MONEY, they are weasling their way out of it. So sick of this
They dont want to do anything!! Jeeze, even something that will MAKE THEM MONEY, they are weasling their way out of it. So sick of this
Everything has a cost associated with it. Companies will do something called a "Cost-benefit analysis." And if that analysis concludes that the costs are too high for the potential benefits, then it doesn't make sense to do the thing.
In this case, I can only hypothesize that the benefits are seen as smaller than they would be in FFXIV, which has a lot more character customization options than FFXI, so they expect fewer people would make use of it since there aren't as many changes they could make. and "revamping aspects of the backend" certainly makes it seem like a non-trivial task to implement. Thus they would need the demand to be fairly consierable for the benefits to be worth the costs.
Companies will do anything that will make them more money, so obviously if they're resistant to the idea, it means they don't think it will make enough to be worthwhile. By contrast, everyone's been begging for more inventory space since forever, so that's a comparatively easy sell for many people.
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