Game freezing on NPCs

[Zener]

Issue: clicking on NPC results in NPC name flashing and game stopping.

Details: when clicking on NPC in game (Siren server), the name above the NPC will beging to flash. The expected dialogue never appears. My character is stuck (frozen)and I cannot access any menus.

Steps taken to resolve the issue: either wait, and wait, and wait, and wait or shut the game console down and do a cold reboot. And then the cold reboot does not always work.

Date and Time: Sunday, May 15 2011 1300 hours Mountain Daylight Time USA.

Frequency. About 33 percent of the time. Other times, there is a lag before the NPC dialogue appears, sometimes it's almost instantly.

Platform: PS2. Xbox 360.

ISP: Cable One high speed. 8 meg.

CATV connection.

Other: This is about the third or fourth time I have reported this issue over the past six months. It has even been reported to a GM.

[Zener]

Just happened again. On Explorer Moogle, North San d'oria. Sun May 15 2011 1402 hours.

[Zener]

And again. Moogle Crafter across from Tanners Guild in South San d'Oria. sun May 15 2011 1625 hours.

[Unctgtg]

Its across ALL servers. SEs code SUCKS.

[Zener]

The moogle across from the Tanners Guild in San d'Oria again. Mon May 16 2011 2020 hours.