Stranded At Sea

[SE_James]

Kingofgeeks,

While these problems only began after the server merge was complete, the merge is not the reason that you and many others are having issues connecting with certain characters.

When you are connecting to a world server, you are not connecting to one single machine hosting the data for that server, but one out of a number of servers in a farm. Different zones on a world will be hosted on different servers within the farm for that world, and that connection can use any number of ports in the range that FINAL FANTASY XI needs access to.

So when you experience a problem where you can connect to the world server with Character B, but Character A on that same server receives timeout errors, that means that Character A’s connection is being blocked by an improperly configured router, whereas Character B’s connection is getting through.

This is also why some forum posters have reported success connecting to the problematic character on a different machine on a different network; that connection is not being blocked on that properly configured setup.

It may seem like we are providing the same response to everyone experiencing this problem, but we provide that response because it is the solution. It may seem like it’s not a problem on the customer’s side because you are still able to connect on other characters, but if it was a problem with the FINAL FANTASY XI servers, then no one would be able to connect at all.

[Kingofgeeks]

Thank you so much. It really does help knowing a little bit more about how things are set up. I still was not able to sign in from my house, but i was able to on another house to zone out, then zone back in from my house.

I suppose it was just a random occurrence from a connection made that day that appeared to have continued on for some unknown reason... oh well!

It is good to hear that there doesn't appear to be a lingering uncontrolled problem just waiting to disconnect us from the game.

Thank you so much for your response :-)

[Lukikii]

I've already posted that I'm having the same issue. Got stuck in a Tele-Yhoat and can't get out. Nothing was changed on my PC, and when I log my 2nd account in on my PC, I can log in and Tele-Yhoat without any issue. I can log in 18 other characters just fine, just can't get my main in. Yeah, it's an ISP issue. /sarcasm

So now I just have to wait until noon to contact Customer Support per a GM call I made. Fully prepared to get jerked around some more.