eh...I gave up on trying to get them to fix this section a long time ago...back before the earthquake in fact. Opened a ticket with support once too....and they basically told me they had nothing to do with the website, but they could try to forward it to someone to see if it went anywhere. At least that person "seemed" to care to do something about it (which, I was very surprised given past experience with support). The support portal has been neutered about as bad as the freaking GM's these days. Guess that's really nothing new though. In the past, it always seemed like we get better help from the freaking playerbase on 3rd party sites than the people actually responsible for maintaining the game....and it still seems somewhat true even now that there is a company sponsored forum.

It's really sad......