Cannot log in on one character only after crash (POL-3001)

[Bobar]

I believe this may be related to port settings on our routers. But I find it odd that I've had no trouble in the many years playing FFXI and the problem started immediately after the 5/9/2011 update.

I've taken the following steps:

1) Check files (no trouble found)
2) Tested other platforms, problem persists on PC, PS2 and Xbox 360, same characters, same zones getting stuck on the downloading data zone screen
3) Reset router to default settings (Using a Linksys WRT54G wireless router Ver. 6.0)
4) Installed latest firmware
5) Set up wireless network
6) Set up static IP address
7) Enabled port forwarding, opening ports used by FFXI/POL
8) Had ISP check out connection (I use a local Fiber Optic provider)
9) Turn off firewall

Still having the same issues.

If I bypass my router and connect directly to the firber optic line, I am able to zone without trouble on my main into Lower Jeuno. If I use the same device connected through my router, I get the error again.
Unfortunately, I need to use my router I'm not hogging the internet in my house.

Also, after searching the internet on this issue, I have found occasions where other people had this problem after FFXI version updates and some just had to wait it out Most said to enable port forwarding on your router, but this is certainly not resolving the issue for me.

[Myth]

Well I crashed on Friday 13th around say 11am eastern when trying to use the stables in port Juneo. My mule in sandy can log in just peachy. Its now Sunday 15th 9:22 am eastern and I still have been unable to enter the game, Error 3001.

This is getting to the point where its unacceptable. I did nothing on my end so I know something changed in the last patch to cause this. As bad as the other not to be named games are at least you can log into them.

[Mrpsycho]

yea im in same boat, both my chars. are now>< stuck in burb. have new thread open on topic

yours truly,
mad taru and elvaan

[cdh85]

okay would one of you in here be able to assist me with moving my character. None of my friend's in the game are on Xbox for me to give them my information. If we can't give out the information just reply to this and we can figure out a way to make this work. I'm currently stuck in Lower Delkfutt's tower zoning in from Qufim Island.

[wjctampa]

I've had this problem on a few occassions and have narrowed it down to a particular zone (at least for my accounts) Buburimu Peninsula. I can only have one character in the zone at a time, which really sucks. I had to log on to each account and move them from Buburimu before I could successfully log both back into game. It's definately an issue on SE's end and not your ISP's, Routers, corrupted files etc... I hope this helps or sheds some light on the issue.

Take care

[Dellilah]

I've had this problem on a few occassions and have narrowed it down to a particular zone (at least for my accounts) Buburimu Peninsula. I can only have one character in the zone at a time, which really sucks. I had to log on to each account and move them from Buburimu before I could successfully log both back into game. It's definately an issue on SE's end and not your ISP's, Routers, corrupted files etc... I hope this helps or sheds some light on the issue.

Take care

Everyone already knows this, but SE refuses to acknowledge any problems on their end.

[purehate]

This is definitely an issue between SE and Comcast. I got frozen after switching nations and starting Windurst 1-1. I entered Inner Horo Ruins then dead at downloading data. I tried all the normal reboots/ports/modems/files but I got same response from PC, Xbox, and PS3. My wife plays and is on same network but works fine. My resolution was to tether my cell to PC version and walk out of ruins. I was then able to go back to home router and Xbox version working fine. Will post a fix after speaking to SE tomorrow if I get someone that knows what they are doing (crosses fingers), but that is not likely. You may be able to have a friend off Comcast or login at wi-fi hotspot off Comcast to get out of area you are in till this is resolved.

PS From searches online this has happened before in 08 so hopefully they know how to resolve it by now.

[purehate]

Update: After router changes and calls to the robot tech's "all I can do is tell you what ports you need open", I have got nowhere and refuse to pay for a service I cannot use. Account cancelled.

[Ultima]

This happened to me 2 days ago. We just switched to comcast last Friday so I may be going back to Verizon since I did not have this problem before. I have been stuck in Abyssea-Altepa for 2 days now. I cannot log in and get the error 3001 as well. I have probably read every single post on any forum that I could find through google and the solutions that people actually say worked are sooooo varied it leaves me nowhere. Tried port forwarding , checked files. Im thinking its something with my IP address but its not really my responsibility to be going to earths end to figure this out by myself. Either its SE's fault or its my ISP. Im leaning towards it being Comcast. They are coming wed. to remove this Gateway/Hybrid modem and give me a seperate phone / internet router. If this does not fix it the only other thing I can think of is to switch ISP's. Also it is sad to see SOOOO many posts from past to present on this SAME issue and they were either not resolved or the problem somehow "fixed" itself. It would be nice to see updates at the bottom of threads.

[Podunk]

I'm having the same issues as everybody else, tried logging on a 360, ps3, and a pc. did the port forwarding, reset the router, reset the modem, fresh install on the pc. Nothing works, tethered my pc to my phone to try using a different service to move the characters (characters are stuck in north sandy main isp is comcast, tethered to verizon). after doing all of these tests, the only conclusion i can come up with is that its a SE problem.