Cannot log in on one character only after crash (POL-3001)

[Ultima]

Ok to at least update you on my situation. Today comcast came and added a netgear router to the Dory hybrid. I kindly asked him to stay whilst i tested my issues. My wireless signal to my laptop went from 10mbps yesterday to 34-35mbps wireless today after adding this router. I logged onto FFXI and with him standing there (lol) proceeded to try and enter aby-altepa. This time my character got through just fine. Added note: my IP did not and was not changed today so leading me away from thinking the issue was IP related. Again this is MY experience that i've had.

long story short: Comcast added Netgear router to hybrid modem (DORY) and fixed my 3001 issue and i also get way faster connection now. IP address did not change.

I will be sure to post if i somehow get this issue again but with another zone. It would still be nice though to get some TRUE assistance from SE on this issue.

P.s. If any of you Comcast customers are using just the SMC (DORY) Hybrid........please ask them to come add a router. Even the techs say the DORY is absolute SHIT.