Page 4 of 8 FirstFirst ... 2 3 4 5 6 ... LastLast
Results 31 to 40 of 79

Hybrid View

  1. #1
    Player Xianra's Avatar
    Join Date
    May 2011
    Posts
    10
    Thank you for the response! I was able to resolve the issue and finally access the "blacked out" zone by accessing my router settings, manually configuring for the mentioned TCP/UDP ports, resetting the router and clearing the DNS cache. I did have an R0 episode tonight but apparently a lot of others did at the same time as well, so I expect that was something server-wide.

    I would encourage people with the same issue to configure your routers (mine is made by Netgear, so I only know how to do it for that specifically). Although I would agree something with the version update affected the settings, as I've never had this issue before, the port configuration was the key for me. Hopefully I'll stay DC free....
    (0)

  2. #2
    Player AzieltheLiar's Avatar
    Join Date
    May 2011
    Posts
    9
    Character
    Azieltheliar
    World
    Cerberus
    Main Class
    PLD Lv 90
    I wonder if it's an effort to block out gilsellers/botters common methods that was slipped in this last update that is causing this error. I need to wait for the guy with admin privileges to get home, so i can try the router reconfig, but if it works, it would explain how our default settings have become unusable... maybe. I hope it works. This got me right after my billing cycle, and i just restarted...
    (0)

  3. #3
    Support Rep
    Join Date
    Apr 2011
    Posts
    224
    AzieltheLiar,

    An incorrectly configured router can be a cause (if not the cause) behind the connection issues that you and many others have been experiencing as of late. As we’ve indicated previously, the FINAL FANTASY XI software on your machine requires access across a large range of ports. This is because of how servers for a MMO are set up.

    When you are connecting to a world server, you are not connecting to one single machine hosting the data for that server, but one out of a number of servers in a farm. Different zones on a world will be hosted on different servers within the farm for that world, and that connection can use any number of ports in the range that FINAL FANTASY XI needs access to.

    So when you experience a problem where you can connect to the world server with Character B, but Character A on that same server receives timeout errors, that means that Character A’s connection is being blocked by an improperly configured router, whereas Character B’s connection is getting through.

    We hope this explanation helps you understand the situation, and why we provide the resolution that we do.
    (2)

  4. #4
    Player GarudaEban's Avatar
    Join Date
    Mar 2011
    Posts
    7
    Character
    Ebrim
    World
    Lakshmi
    Main Class
    DRG Lv 99
    Quote Originally Posted by SE_James View Post
    When you are connecting to a world server, you are not connecting to one single machine hosting the data for that server, but one out of a number of servers in a farm. Different zones on a world will be hosted on different servers within the farm for that world, and that connection can use any number of ports in the range that FINAL FANTASY XI needs access to.
    Dear SE_James,

    On Sunday morning May 22, at approximately 9:00 am est, my main character (Ebrim of Lakshmi) encountered the same error mentioned in this thread when zoning from Misareaux Coast to Sacrarium. After receiving the error, I continued to play the game with one of my other characters, not learning until much later how serious the issue was.

    Due to the fact that other players have reported getting multiple characters trapped at the same zones, and others have reported getting frozen at multiple zones, I would like to submit a (probably unreasonable) request: Could you please provide to me a list of the in-game zones that are hosted on the same physical server as 'The Sacrarium' zone.

    Your reply quoted above to AzieltheLiar indicated that zones are spaced out on multiple servers. If the server hosting 'The Sacrarium' is for whatever reason unable to connect to my computer, I would greatly appreciate knowing which other zones in the game I need to avoid in order to prevent my other characters from getting stuck. I am currently weighing my options to free Ebrim, including transporting my PC or 360 to use a friend's internet connection temporarily. I would feel much more comfortable taking these steps if I knew I didn't have to identify my problem zones through trial-and-error. I'd prefer to lean on my friend's hospitality once at most, if possible.

    Thank you in advance.
    (0)

  5. #5
    Player AzieltheLiar's Avatar
    Join Date
    May 2011
    Posts
    9
    Character
    Azieltheliar
    World
    Cerberus
    Main Class
    PLD Lv 90
    Thanks James. Does give me some sort of prospective. Trying to get this router working as we speak, but if i can't resolve the issue, I'm going to have to cancel my subscription. Don't have the money to keep sending without any product usage. Good luck everyone. If i get it working for my Xbox, I'll let ya know what i did. /sigh
    (0)

  6. #6
    Player MerrickMayfair's Avatar
    Join Date
    May 2011
    Posts
    5
    Character
    Merrickmayfair
    World
    Asura
    Main Class
    SAM Lv 90
    AzieltheLiar,

    If the port additions don't work, I found that doing a factory reset on the router does the trick. Why? I dunno, but it worked for me today.
    (0)

  7. #7
    Player Iresire's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    4
    Character
    Iresire
    World
    Bismarck
    Main Class
    WHM Lv 90
    I finally found a solution to my problem. Comcast recently installed a new modem in my house. When the modem is initially set up, it reads the MAC address off the NIC. Apparently when the modem was "hooked up" to the MAC address on my computer, Bubu would not load for any reason. When it is "hooked up" to the MAC address on my wife's computer, it started working just fine.

    I don't understand why that matters or why it works, but I'm just glad it is working for me now.
    (0)

  8. #8
    Player Bobar's Avatar
    Join Date
    May 2011
    Location
    Bastok
    Posts
    7
    Character
    Bobar
    World
    Phoenix
    Main Class
    MNK Lv 95
    Still not having any luck. I'm on Phoenix. If I bypass my router, I don't get the error. I reset my router again, upgraded to the lastest firmware for my router (Linksys WRT54G Wireless Ver. 6). I've tried port forwarding (called Linksys support to ensure I'm setting things up correctly and I was). I tried port triggering. I've tried both with and without a static IP address. This is very frustrating. Linksys tech support said I've done everything I can try to do. Last resort, I ordered a new wireless router. If that doesn't work... ><

    For the record, here's the port forwarding steps specifically for FFXI and the Linksys WRT54G router - http://portforward.com/english/route...sy_XI_-_PC.htm

    Maybe it will help someone else having this issue (they have specifics on many routers)... too bad it's not helping me.

    PS - Thanks to all who've posted, especially SE_James! It's nice to have someone from SE on here to assist!
    (0)

  9. #9
    Player
    Join Date
    May 2011
    Posts
    1
    SE_James
    Did all 3 steps, still can't get out of downloading data screen. Please help.
    (1)

  10. #10
    Player Aquilees's Avatar
    Join Date
    Mar 2011
    Posts
    5
    Character
    Aquilees
    World
    Phoenix
    Main Class
    BLM Lv 95
    This has happened to me a few times now. I think it's a server congestion problem. I'm on the Pheonix server now and since the move this has been a common problem. First time i tried zoning to port jueno and had this problem, after several attempts it let me back in. But there was some 800 people in that zone at the time. Second time I got it trying to zone from port bastok to tahrongi canyon, and some 3500 hundred people on the server at the time. Seems like server congestion to me.

    *Edit* Forgot to say, this is really annoying stuff SE.
    (0)
    Last edited by Aquilees; 05-14-2011 at 02:27 PM.

Page 4 of 8 FirstFirst ... 2 3 4 5 6 ... LastLast