They have an IM program interface for POL Viewer's friend list, however you cannot log into it without logging you out of whatever other program or machine is using the account. You can force an update without being logged in with a file check though.

https://secure.playonline.com/polplu...ist/login.html

That's the web interface. There's also a downloadable program I found on the JP site about 4 years ago, but I can't find the link right now.

They just can't do the program simultaneously with the update for console users, so nobody gets it.