Direct Debt

[Aleste]

I've been a Northern Bank customer for easily a good 13-15 years. Never changed bank, never changed my account, only get the re-issued card in the mail once every 1 (2? is it) years when the previous one expires. I have a Visa debit, which is used to pay for my account, and a Visa credit (normally for paying bills that can't wait till pay-day).

http://i355.photobucket.com/albums/r...hitemage/5.jpg
(Picture of a Northern Bank Visa Debit card with the numbers covered)

I live in Northern Ireland, and use the EU version of the Playonline Viewer. However, I definately recall about 2 years ago having to manually extend my contracts, but I can't honestly remember the (exact) last time I've had to do it. All my contracts are automatically extended, and I get this when I log in.

http://i355.photobucket.com/albums/r...temage/1-2.jpg
(Picture of the 'This months fee's have been billed, click here to review blah blah blah'. I don't actually review it to be honest. Generally just check my monthly bank statement)

http://i355.photobucket.com/albums/r...temage/2-1.jpg
(Clicking to view fees brings up summary page)

http://i355.photobucket.com/albums/r...temage/3-1.jpg
(Clicking into one brings up the summary for the charges)

http://i355.photobucket.com/albums/r...hitemage/4.jpg
(Last but not least, no sign of 'contract extension' in the services and support menu in the EU version of POL)

I've used my Debit card to pay for a friends account (he's NA) and I had to download and install the NA version of POL to change the details on it; he's still playing, and my bank account is getting charged for it, so I can easily assume that his contracts are automatically being extended.

tl;dr - I'm an EU customer using a debit card, and mine extends perfectly fine without any interaction.

Edit:: It shows up on my bill like this~

http://i355.photobucket.com/albums/r...hitemage/6.jpg

[MarkovChain]

http://i355.photobucket.com/albums/r...hitemage/4.jpg
(Last but not least, no sign of 'contract extension' in the services and support menu in the EU version of POL)

It is in mine in the same menu of your pic there is a line "contact ID contract extension" which leads to this so what works for you doesn't work for anyone...

[Aleste]

Not once did I say that I didn't believe contract extension was there; in fact, I agreed by saying that I recalled doing it a long time ago.

The post was more confirmation that (some?) debit cards do work for UK customers to pay for their FFXI subscription.

Tamoa and Saefinn also mentioned that they were UK customers on debit cards who have no trouble with their UK debit cards processing the transaction.

Therefore, we can assume one or multiple of the following;

The account is incorrectly set up
The card isn't a valid debit card type
The bank processing the transaction is lazy