Example:
Thread Title: Get disconnected from the server during the login to the game.
Details:
Ever since I experienced a game crash on Feb. 5th, 2011 at around 20:30 EST, I am unable to log in to FINAL FANTASY XI. Every time I try to log in, I receive a “FFXI-3001 No response from server.” error about 3 minutes after I make an attempt. I have tried resetting my cable modem and router but that didn’t help. I have even tried reinstalling the driver for the NIC but that didn’t help either.
Steps:Date & Time: Feb. 5th, 2011 at around 20:40 EST
- Experienced a game crash while playing FINAL FANTASY XI.
- Attempted to log back in immediately after the game crash by restarting the game.
- Received the following error about 3 minutes after I attempted to log in.
==============================
FFXI-3001
No response from server.
Connection timed out.
Press OK to shut down.
==============================- Gave 3 tries but the result was the same.
- After restarting both cable modem and router, made another attempt to log back in to the game but the result was the same.
- Reinstalled the driver of the NIC on my PC but still, the result was the same.
Frequency: Always
Platform: PC
PC Manufacturer & Model Number: Homebuilt Computer
OS: Windows 7 Home Premium
Graphics Card: NVIDIA GeForce GTX 470
ISP: Optimum Online
Type of Internet Connection: CATV
*Please note that this is an EXAMPLE only and is not an actual support contact.