Error Code UCS-5001 Server Busy

[Morgantisthedon]

well im on the phone and trying get web chat with both to explain what they say ...... on hold 45 mins now and ding they anserewed this is what they said. We are aware of the issue that has came up. It is a issue we found today and we are addressing it now . It seems to be a issue with our client software and are working on the problem. Please continue to check the web when this issue is resolved.

[Morgantisthedon]

still nada! ; ; Maybe has to do with the issue where it is showing 0$ being owed for past bills could be part the issue ? I have no clue still waiting on you all to fix this issue. Seeing how there is no alternative to pay, only to use the POL site which you yourself stated has a "issue".
~patiently waiting .... hour number 9 1/2 now for me ~.*

[Blackfire]

Same issue here but I got into a web chat and the representative told me it was a issue that was undergoing investigation.

[Atigeve]

Ok apparently im in the same boat as some people and different one then others. My account when i go to reactivate says I owe $0.00 so my free montyh hit finally (wifes did not and thats another issue all together that i have to fax my bank statements AGAIN this month) But my fiance went through just fine. i on the other hand and changing my account from a prepay card (that had no money since it was supposed free for me this month and is apparently) So i update the CC info to my bank card, passes VBV check, everything went well, until i hit the Pay button. Error 5001. I just got off the phone SE in Cali, they cant even update our info in their computers! Said it has been put on an elevated alert in Japan and he is very sorry that he has no further information to give. He was very nice though. The strangest thing, however in this whole story, is the fact that my mother reactivated 10 minutes b4 i came down to fix mine. All right around 8pm EST. She is on ps2 though i am on PC. When she gets dling the updates in 3 hours (past year of updates) im going to go try to use the PS2 to see if it will go through that way. since my moms did..... and hers was a card change as well.

[Morgantisthedon]

i had no luck on my ps2 or my 360 doing that Atigeve >< I go tthe same issue owe 0.. and wont let me says 5001

[Kresaera]

Same here, error 5001. So much for m,y time off tonight.

[Dezaar]

5001 Here ~ Wont let me update information in billing...

[Morgantisthedon]

SO S.E. I am not repatidly gonna keep putting in my credit card info to see the dumb error code and server is buzy,.... Please post on here when you fix this issue. i will check here and see what , and if it has been updated as I am apporaching my 11trh hour of this isse and trying 4 diffrent credit cards, calling your service department, and patiently waititng putting in the info a mere 50 plus diffrent times waititng .
So just post on here when you have fixed this issue please and thank you

[Atigeve]

Morgantis,

Are you US or EU player? This might affect it? idk my mom still has about an hour on her DL b4 i can try it, since the PS2 has issues i have heard when stopping a DL midstream i want to let it finish. My xbox is on the fritz since the account i linked it too, is there but cant get onto it to change the CC info bc somehow my PW got changed on microsoft live..... and my old email account used to activate xbox live lol. SO yea im stuck attempting it with a PS2 based purely on the fact that my moms had hers go through, and as i said hers was a CC change too. However i seem to think this issue is actually in the fact they are charging us nothing. I dont know technical details, but I thinks its somethign in their programming not putting the $1 Charge through to check the card is real and has money on it. Personal thought but idk i might be wrong

[Morgantisthedon]

Morgantis,

Are you US or EU player? This might affect it? idk my mom still has about an hour on her DL b4 i can try it, since the PS2 has issues i have heard when stopping a DL midstream i want to let it finish. My xbox is on the fritz since the account i linked it too, is there but cant get onto it to change the CC info bc somehow my PW got changed on microsoft live..... and my old email account used to activate xbox live lol. SO yea im stuck attempting it with a PS2 based purely on the fact that my moms had hers go through, and as i said hers was a CC change too. However i seem to think this issue is actually in the fact they are charging us nothing. I dont know technical details, but I thinks its somethign in their programming not putting the $1 Charge through to check the card is real and has money on it. Personal thought but idk i might be wrong

I live in indiana @0 mins from chicago In the USA
I normaly use a greendot card to pay but i forgot to load it so it got decined(dont like using my other cards) but I did load it and went to pay my past bill...says server buzy. It also is giving me a account bill of 0 for my account. This is also incorrect it shoudl have my late ammount of what i owe from last month on there 12.50+1 per mule (15 mules) so should be 27.50 (i didnt order anythign new. My girl has a simialr account on same card for her ps2 says same thing 0 dollars owed. I put money on the card but it isnt letting me do nada says server to buzy. I also tried to use other credit cards also in attempt that was issue still same thing error code.... And it is the same for both of my systems my ps2 and my 360

What is happening is i am logging on to pay the bill says 0 dollars which is wrong) then inputting all my info for any type of card.... go to click it and says the error code 5001 servers are to buzy try back later. Why I even called S.E. and they said it is a error on there part and is know and is being addressed.

Hope that clarfies it