Same thing here tryed on 360 and ps3. im in est still wont work i keep call them and thay will not talk about it if u like i have there phone# will post it so u can call them too. dont think thay care or we would see something posted about it and that there working on to fix it but i cant fand anything call SOE if u like 1 858 790 7529 <--- SOE hotspot lol