Thank you for your reply, and for letting me know about the one time service, which I'd save for something way more valuable, hopefully never needed. I guess I expected they wouldnt do anything for this and its just unlucky. GM did tell me to report it as a bug on the forums.

My connection did seem stable to the server until it wasnt in that moment, but also disconnected an hour later again, so just seemed a bad day. Ffxiv seemed fine for me after that, but did notice many others disconnecting there that same day.