We are pleased to announce that the Square Enix Account Management System issues listed below have been resolved.

We apologize for any inconvenience caused and we thank you for your understanding.

[Date & Time]
May 27, 2026 0:24 to 1:39 (PDT)
May 27, 2026 7:24 to 8:39 (GMT)
May 27, 2026 8:24 to 9:39 (BST)

[Details]
- Difficulty logging into PlayOnline
- Difficulty logging into Final Fantasy XI Forum
- Difficulty logging in to Square Enix Account Management System, and difficulty performing certain payment-related operations or procedures

[Cause]
Server equipment issue

[Affected Service]
PlayOnline
Final Fantasy XI Forum
Square Enix Account Management System