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  1. #31
    Moderator Uhgpaysuhbaliet's Avatar
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    Feb 2026
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    Thank you for posting in the Final Fantasy XI Technical Support Forums.

    We’re glad to read that you are able to log into the game, it does seem like it is a Windows 11 issue since the latest update has heightened security. For now we suggest staying on Windows 10 as a temporary solution. Please do not hesitate to contact us if you encounter any other issues, we do again apologize for any inconvenience you may be experiencing.

    Thank you for posting in the Final Fantasy XI Technical Support Forums!
    (0)

  2. #32
    Player Dragoy's Avatar
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    Jul 2011
    Location
    Bastok
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    2,164
    Character
    Dragoy
    World
    Fenrir
    Main Class
    RNG Lv 99
    Quote Originally Posted by Alhanelem View Post
    They're not automated. They don't post in every thread or on every issue. They're tech support people, they just follow the troubleshooting steps available to them and you can't fault them for that. I have done it myself and you're not supposed to deviate from standard procedure.

    You can always try filing a ticket on the support site if you haven't, but if you've tried multiple different server nodes in different locations on a VPN I'm pretty much at a loss.
    I would never fault them for that, and of course I did not mean the posting is automated, that much is obvious.

    I'm talking about the content, and it is sad to see LLM stuff being used for customer support even here.

    Definitely one of the most worst thing to use it for.

    Repeating what the user already did is not good for anyone's time, aside from those getting paid for it, I maybe guess.


    Quote Originally Posted by Uhgpaysuhbaliet View Post
    Thank you for posting in the Final Fantasy XI Technical Support Forums.

    We’re glad to read that you are able to log into the game, it does seem like it is a Windows 11 issue since the latest update has heightened security. For now we suggest staying on Windows 10 as a temporary solution. Please do not hesitate to contact us if you encounter any other issues, we do again apologize for any inconvenience you may be experiencing.

    Thank you for posting in the Final Fantasy XI Technical Support Forums!

    Considering Windows 10 support status, this is probably not a good idea for anyone stuck on that operating system.
    (0)
    ...or so the legend says.


  3. #33
    Player Alhanelem's Avatar
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    Mar 2011
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    Bastok
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    11,378
    Character
    Tahngarthor
    World
    Shiva
    Main Class
    SMN Lv 99
    Quote Originally Posted by Dragoy View Post
    I would never fault them for that, and of course I did not mean the posting is automated, that much is obvious.

    I'm talking about the content, and it is sad to see LLM stuff being used for customer support even here.

    Definitely one of the most worst thing to use it for.

    Repeating what the user already did is not good for anyone's time, aside from those getting paid for it, I maybe guess.





    Considering Windows 10 support status, this is probably not a good idea for anyone stuck on that operating system.

    I don't think they're using AI for this, just copypasta.
    (0)

  4. #34
    Player ReiK's Avatar
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    Apr 2026
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    16
    Character
    Aphamu
    World
    Quetzalcoatl
    Main Class
    RDM Lv 99
    Apologies for the delay in my response. I have a the Home edition for Windows 11 version 25H2, and my OS build is 26200.8246.
    (0)

  5. #35
    Player Dragoy's Avatar
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    Jul 2011
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    Bastok
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    2,164
    Character
    Dragoy
    World
    Fenrir
    Main Class
    RNG Lv 99
    Quote Originally Posted by ReiK View Post
    Apologies for the delay in my response. I have a the Home edition for Windows 11 version 25H2, and my OS build is 26200.8246.
    One perhaps a kind of a silly idea might be trying it in a virtual machine on that Windows 11.

    Will be interesting to find the actual issue for this one.

    Quote Originally Posted by Alhanelem View Post
    I don't think they're using AI for this, just copypasta.
    Even after they incorporated the probably non-existent clear session thing?
    (0)
    ...or so the legend says.


  6. #36
    Player VoiceMemo's Avatar
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    Mar 2011
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    856
    Character
    Voicememo
    World
    Asura
    Main Class
    BRD Lv 99
    Quote Originally Posted by ReiK View Post
    Apologies for the delay in my response. I have a the Home edition for Windows 11 version 25H2, and my OS build is 26200.8246.
    I have that exact same version and build on a prebuilt HP laptop and have not had the issue that you describe to run ffxi. So I still think it's some other program that was preinstalled on the computer since it was prebuilt.
    (1)

  7. #37
    Player Zattano's Avatar
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    Jul 2023
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    51
    Character
    Zattano
    World
    Bismarck
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    SAM Lv 99
    Quote Originally Posted by ReiK View Post
    Oh wow, I didn't think about that. My system is an Alienware prebuilt. I’ll check for Killer Networking / OEM network software, I heard they're notorious for breaking older MMO login handshakes! Thanks for pointing that out.
    I had a similar issue last year. ISP blocked a port i commonly used without notice. After connecting to a helpful support tech, they were able to unblock the port to continue access.
    (0)

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