Quote Originally Posted by Alhanelem View Post
They're not automated. They don't post in every thread or on every issue. They're tech support people, they just follow the troubleshooting steps available to them and you can't fault them for that. I have done it myself and you're not supposed to deviate from standard procedure.

You can always try filing a ticket on the support site if you haven't, but if you've tried multiple different server nodes in different locations on a VPN I'm pretty much at a loss.
I would never fault them for that, and of course I did not mean the posting is automated, that much is obvious.

I'm talking about the content, and it is sad to see LLM stuff being used for customer support even here.

Definitely one of the most worst thing to use it for.

Repeating what the user already did is not good for anyone's time, aside from those getting paid for it, I maybe guess.


Quote Originally Posted by Uhgpaysuhbaliet View Post
Thank you for posting in the Final Fantasy XI Technical Support Forums.

We’re glad to read that you are able to log into the game, it does seem like it is a Windows 11 issue since the latest update has heightened security. For now we suggest staying on Windows 10 as a temporary solution. Please do not hesitate to contact us if you encounter any other issues, we do again apologize for any inconvenience you may be experiencing.

Thank you for posting in the Final Fantasy XI Technical Support Forums!

Considering Windows 10 support status, this is probably not a good idea for anyone stuck on that operating system.