Account Management System Emergency Maintenance (Apr. 6, 7)

[NOC_NA]

We will be performing emergency maintenance on the Square Enix Account Management System at the time below.
During this time, there may be temporary delays in processing the following procedures related with PlayOnline and FINAL FANTASY XI.

< Square Enix Account Management System >
- Transferring from PlayOnline ID to Square Enix account
- PlayOnline enrollment, withdraws, new registrations
- New service account subscriptions, cancellations, reinstatement
- Campaign Code registry
- Transferring to a Full Service account from a Free Trial account
- The following optional actions and forms will be unavailable
--New subscription service
-- Changing payment methods
-- Auto recurring subscription service
-- Changing passwords for PlayOnline
-- World Transfer Service
-- Contract procedure for Mog Wardrobe 3 to 8
-- Purchasing Expansions
-- Campaign Code history confirmation

< PlayOnline Viewer >
- Procedures for withdrawing a PlayOnline account that has not been transferred to a Square Enix account.

We apologize for the inconvenience and we thank you for your understanding.

[Date & Time]
Apr. 6, 2026 22:00 to 23:00 (PDT)
Apr. 7, 2026 5:00 to 6:00 (GMT)
Apr. 7, 2026 6:00 to 7:00 (BST)
*Completion time is subject to change.

[Affected]
Square Enix Account Management System

[Details]
System Maintenance

[NOC_NA]

The Square Enix Account Management System emergency maintenance has completed earlier than anticipated.

We apologize for any inconvenience caused, and we thank you for your understanding.

[Date & Time]
Apr. 6, 2026 10:00 p.m. to 10:31 p.m. (PDT)
Apr. 7, 2026 5:00 to 5:31 (GMT)
Apr. 7, 2026 6:00 to 6:31 (BST)

[Affected Service]
- Square Enix Account Management System