Several Lag Issues = ASURA =

[Diosax]

For several days, FFXI has been unplayable. There's lag everywhere, especially in areas like Sortie and of course in Odyssey. My character won't cast, macros aren't responding, and other similar issues persist. I've already run speed tests and tried the game on another PC, and it's not my internet connection. The lag problem in Odyssey has been around for a long time and Square Enix has never bothered to fix it. My complaint is that we pay a monthly subscription for this service, so the game should be working perfectly so please fix it. Thank you.

[Ukhisteysubuh]

Thank you for posting in the Final Fantasy XI Technical Support Forums.

We apologize for the inconvenience this has given you. We appreciate you sharing feedback about this matter, we will forward this accordingly.

Should you experience connection or connectivity issues, kindly provide an error message or code so we can check it and further assist you.

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[Diosax]

The error I've been getting today is POL-2059, the game has been crashing a lot, but it's not my internet. We've already done all the tests with the internet company and there's no error from my side.

[Alhanelem]

It's almost as if the server is over capacity

[Uhgpaysuhbaliet]

Thank you for posting in the Final Fantasy XI Technical Support Forums.

In order for us to gain more context on what the issue might be please provide us with these details:
- What world or worlds are you experiencing these latency issues in?
- What steps have you done so far other than running speed tests?
- What internet provider are you currently using?

Please get back to us with those details if you are still experiencing issues with lag. Thank you for visiting the Final Fantasy XI Technical Support Forums!

[Catmato]

Thank you for posting in the Final Fantasy XI Technical Support Forums.

In order for us to gain more context on what the issue might be please provide us with these details:
- What world or worlds are you experiencing these latency issues in?
- What steps have you done so far other than running speed tests?
- What internet provider are you currently using?

Please get back to us with those details if you are still experiencing issues with lag. Thank you for visiting the Final Fantasy XI Technical Support Forums!

The what forums?

[Alhanelem]

My complaint is that we pay a monthly subscription for this service, so the game should be working perfectly so please fix it.

I've got news for you, network issues can happen whether you pay for a service or not, and not every network issue is on the server side. In fact, most network issues are not. Data centers have the best network connections and machine stability that no end user can readily match. DDoS attacks and server capacity are the only thing that commonly tests the stability of connections on the server side. Asura was already closed to character creation and transfers because it is full and letting more people in would cause issues. So SE has already been proactive about preventing that kind of problem.

The point is, you're demanding someone else fix a problem that is, in all probability, either on your end or somewhere in between you and the server, and acting like an overly entitled customer isn't likely to fix the problem.

I'll put it one more way. If it was on SE's end, ,you would be seeing a lot more people here complaining besides just you.

[Diosax]

And I've got news for you, actually there are several other people complaining besides me, it's just that not everyone posts in these forums. I understand that all games have problems, but for example, the problem in Odyssey has been happening for years, even before the server was full, and they still haven't fixed it.. I'm posting because I have a problem, not to argue. I'm sorry to break your heart, but Square Enix has an obligation to check and solve reports, regardless of whether we pay a subscription or not. And you know why I mention the subscription? Because I've actually had in game problems with the game, and the GMs don't even bother to send a message to see what's going on.

And I repeat again, I'm not posting to argue, I simply have a problem. I don't care if others have it or not, I HAVE IT. It's really getting on my nerves that the game keeps disconnecting or lagging, so here's my complaint. Let the people who can actually fix it take it, and everyone else should avoid coming here to hate because that's not the point.

[Catmato]

The what forums?

lmao at a moderator editing my post

[Diosax]

Thank you for posting in the Final Fantasy XI Technical Support Forums.

In order for us to gain more context on what the issue might be please provide us with these details:
- What world or worlds are you experiencing these latency issues in?
- What steps have you done so far other than running speed tests?
- What internet provider are you currently using?

Please get back to us with those details if you are still experiencing issues with lag. Thank you for visiting the Final Fantasy XI Technical Support Forums!

Hi! thanks for answering.

• I'm experimenting this latency issues in Asura
  
• I've run speed tests, reset the modem, changed networks, and finally contacted my cable service provider, and everything is normal from this side as I said.
  
• And my Internet provided it's: Izzy