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Thread: POL-0033

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  1. #1
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    11,404
    Character
    Tahngarthor
    World
    Shiva
    Main Class
    SMN Lv 99
    Not sure why you are giving me a hard time for calling support when I needed some support lol.
    Well it comes from experience not going to lie. There's a reason why the phone number is hidden, and its not because it gets you better support lol. It's because they want to reserve it for the highest priority issues (typically account issues / problems giving them money), because it is more time consuming for the support person. Basically via the other methods you can multitask and help multiple people at the same time but you can only be on the phone with one person at a time.

    It's rather beside the point though, really I was trying to get to the core point that sending you here is the cop-out response when the rep doesn't have an immediate answer to your question, it definitely is not because you'll get the answer here. Just saying. :P

    Honestly, I wish I could help you but I've never heard of this error (and I know about quite a few). I'm suggesting to you to use the email or chat support because that might actually get you better (or at least different) results.
    (0)
    Last edited by Alhanelem; 06-27-2025 at 01:43 PM.

  2. #2
    Player ogscent's Avatar
    Join Date
    Jun 2025
    Posts
    5
    Character
    Plibt
    World
    Ragnarok
    Main Class
    SAM Lv 99
    Quote Originally Posted by Alhanelem View Post
    Well it comes from experience not going to lie. There's a reason why the phone number is hidden, and its not because it gets you better support lol. It's because they want to reserve it for the highest priority issues (typically account issues / problems giving them money), because it is more time consuming for the support person. Basically via the other methods you can multitask and help multiple people at the same time but you can only be on the phone with one person at a time.

    It's rather beside the point though, really I was trying to get to the core point that sending you here is the cop-out response when the rep doesn't have an immediate answer to your question, it definitely is not because you'll get the answer here. Just saying. :P

    Honestly, I wish I could help you but I've never heard of this error (and I know about quite a few). I'm suggesting to you to use the email or chat support because that might actually get you better (or at least different) results.

    So I have no idea what the issue was but I "fixed" it by just formatting my hard drive and upgrading to Win11 since 10 is going EOL in Oct anyways. Very strange issue but if anyone else googles this and finds this thread that's what I had to do.
    (1)

  3. #3
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    11,404
    Character
    Tahngarthor
    World
    Shiva
    Main Class
    SMN Lv 99
    Quote Originally Posted by ogscent View Post
    So I have no idea what the issue was but I "fixed" it by just formatting my hard drive and upgrading to Win11 since 10 is going EOL in Oct anyways. Very strange issue but if anyone else googles this and finds this thread that's what I had to do.
    Very likely just some setting or configuration or windows update gone awry if resetting your pc fixed it.
    (0)