Hi,
Well the phone like had a section for technical support so I pressed 2 for that. My spare PC is indeed on the same network and I can login and update POL just fine for some reason my main machine gets the POL-0033 issue. I have opened ports, turned off my firewall and windows defender. I tried using a VPN, it will verify my credentials on POL but after I get to "retrieving message" I get the error.