Vanabout Check Overall Rewards Menu broken

[Tokimemofan]

Platform: Windows 10
ISP: Spectrum
Type of Internet Connection: cable
Internet Connection Speed: unknown
Date & Time: multiple
Frequency: always
Character Name: Shiohisa
Race: HumeF
World: Asura
Main Job: any
Support Job: any
Area and Coordinates: G-8
Party or Solo: Solo
NPC Name: Coordinator Moogle
Monster Name: N/A
Steps:
1.select Check Overall Rewards.
2.at this point the menu will either never load requiring force closing the game from the task manager or the resulting menu will not function.

[Dragoy]

For me the menu item does work, showing

Overall rewards (not received.):
  10000 exemplar points.
  10000 EXP.
  Back.

but selecting any of them that is not 'Back' just returns to the same menu.

[Tokimemofan]

For me the menu item does work, showing

Overall rewards (not received.):
  10000 exemplar points.
  10000 EXP.
  Back.

but selecting any of them that is not 'Back' just returns to the same menu.

That’s exactly what happens to me 80-85% of the time. The remaining 15-20% of the time it npc locks me so I have to force close the game to get unstuck.