I think a lot of companies fail to understand the implications of annoying a base of users that consume a product and have been loyal to it for a long time.
The budget for XI was cut and so the amount of staff was lowered and reassigned, this was obviously done to save money. The calculation was obviously done that most of us would stay anyway because we have played it so long, so why not cut the budget on what you give us for our subscription fee to make more profits.
The problem with this is we do not just consume FFXI, you are effectively annoying tens of thousands of people who are fans of FF and fans of your company.
Personally speaking, I spend far less on XI now than I did before and I also don't like buying your companies other AAA products anymore either. I have been successfully soured to Square Enix products by the way it treats a game I've paid you to play for 20+ years.
You may make more profits from XI by making us pay the same and giving us barely any new content, but I guarantee you that this is going to lose you far more money in an unseen way by burning fans this way.
This kind of anti fan penny pinching is what made Blizzard into one of the most hated gaming companies, when they used to be loved.