world transfer service issue

[Acezedock]

paid to transfer server while logged out waited for the email and still didn't get transferred to selected server how to i get this resolved?

[Alhanelem]

It can take some time, if you were charged and it doesnt happen within 24 hours go on the support site and contact them.

[Dragoy]

Contacting a GM in-game has been the way to go in the past for this, but not sure about these here days.

[Yarxideyn]

Greetings Adventurer!

We understand the frustration this matter may cause. Unfortunately, we are unable to assist with this type of issue via the technical support forums and is best handled by a Game Master in-game. You can contact a Game Master by doing the following:

- Select [Help desk] from the in game menu.
- Within the [Help desk] menu, select [Help desk].
- Choose a topic that relates to this concern and follow the displayed instructions.

Due to the nature of the issue, this thread will be moved to ‘Separate Support Required’.

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