Please address Accepted Bugs!

[Gwydion]

Please address accepted bugs such as the following, which are over a year old:

https://forum.square-enix.com/ffxi/threads/59933

Thank you.

[Alhanelem]

"Accepted Bugs" only means "congratulations! You correctly filled out a bug report!"

Only if they get moved to "Confirmed / Planning to Address" have they actually verified that it is in fact a bug. That said, a lot of bugs they discover internally but were also reported by players don't get moved.

[Gwydion]

Thank you for the additional insight. I hope SE completes the feedback loop, but either moving that bug to "Working as Intended" or plans to fix it. (This would mean that empy body+3 is working as intended and Dynamis Wave-3 content difficult is designed to be especially painful for the tank.

[Alhanelem]

Yeah basically how they operate that section:

- Someone periodically goes through the recently posted threads in the bug reports section
- Check: Did the poster use the template from the sticky thread and fill out all the info? -> Move to "Accepted Bugs"
--- If they did not, it gets moved to either "Not a bug report" or "Insufficient information" maybe, if they did use the template but didn't fill out all the info.

If stuff gets moved to Accepted bugs, then someone will test and try to reproduce the bug, and if they are able, and a fix is possible, the thread gets moved to "Confirmed / Planning to Address."

It's pretty inefficient, no argument there. But it is generally good to follow a set process for things like this. As someone who worked in game dev QA, I can't tell you how many reports we had to sift through that go something like this:

The worst ones: " UR GAME IS BROKE FIX NOW"
The bad: "Game is always crashing when i do <thing.>"

Only if you're really lucky, someone will give you their system specs and the steps they took that caused the problem. So they use a system like this to try to weed out the non-useful reports- Things like saying "the game is crashing" don't help because they didn't say what they were doing when it crashed, or even where/when it crashed at all.

-----

At any rate, at least some of the more serious issues like the storage slips being broken did quickly find their way from "accepted" to "planning to address."

[Ronime]

the Mog Dealers wont take the pearl from a trade just stand there as if it dint happen

[Alhanelem]

the Mog Dealers wont take the pearl from a trade just stand there as if it dint happen

You don't trade the bonanza pearls to the mog dealers. You give them to the bonanza moogles.

[Ronime]

got them at last thanks for the help!