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  1. #1
    Player Vapormax's Avatar
    Join Date
    Dec 2023
    Posts
    1
    Character
    Vapormax
    World
    Asura
    Main Class
    NIN Lv 99

    The cutscene with Rahal never starts in Altennia Burns Bright of VR 7-4

    Hello,

    I am doing VR 7-4 Altennia Burns Bright. After speaking to Rahal, the cutscene never starts. Please check the details in below. Thank you.

    Platform: Windows 11
    ISP: Spectrum
    Type of Internet Connection: Wireless
    Internet Connection Speed: 1Gbps
    Date & Time: Dec. 2, 2023 16:42 EST
    Frequency: Keep reproducing
    Character Name: Vapormax
    Race: Galka
    World: Asura
    Main Job: WAR, Lv.99
    Support Job: SAM
    Area and Coordinates: Chateau d'Oraguille (H-9)
    Party or Solo: Solo
    NPC Name: Rahal
    Monster Name: None
    Steps:

    1. I am doing Voracious Resurgence 7-4 Altennia Burns Bright. The mission has been started after I spoke to NPC Halver.
    2. In the next , I spoke to Rahal in Chateau d'Oraguille (H-9) to move the mission forward.
    3. The event began and my pc screen got dark. But nothing happens next. The screen keeps dark with BGM. The cutscene never starts.
    4. I tried a couple times by rebooting but it has not been solved yet.
    (0)

  2. #2
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    10,123
    Character
    Tahngarthor
    World
    Shiva
    Main Class
    SMN Lv 99
    This kind of issue is very commonly caused by third party tools. I don't know if you're using any or not, but if you are, you should run the game without them to get past the cutscene and what you do after that is entirely up to you.

    No judgement, but you absolutely should not specifically say if you are or not, just take the advice for what it is, and if it applies, glad I was able to help.
    (1)