Greetings aydaa,

We're sorry to hear about the issue you're experiencing. For us to better understand the situation we would like to request if you could provide us with a more detailed explanation of the issue you've encountered with Ruspix's plate?

Should you require a template/format to follow, please check the community post here: https://forum.square-enix.com/ffxi/t...wfull=1#post81

We do hope to hear back from you soon so we can assist you further!