Cannot get cutscene to finish optional objective in Voracious Resurgence 7-4

[Teraphim]

Platform: Windows 7

ISP: Medicom

Type of Internet Connection: cable

Internet Connection Speed: 50+ megabits down, 5 megabits up

Date & Time: May 23, 2023 at around 14:00 CST

Frequency:Always

Character Name: Teraphim

Race: Hume

World: Leviathan

Main Job: Thf 99 or Blm 99

Support Job: Dnc or Sch

Area and Coordinates: Rabao

Party or Solo: Solo

NPC Name: Dancing Wolf

Monster Name: N/A

Steps:
1. I have not been able to get the cutscene from Dancing Wolf to retrieve all the stolen memories from Voracious Resurgence mission 7-4. I still have the Key Item: "Memorian, the Magicked Doll" and not the "Depleted Memorian". I logged out of my laptop in front of Dancing Wolf without speaking to him. Then logged in on my desktop and spoke to him, but he only says "I've been sent here on business. A nice place this Rabao is."

2. I have gotten the correct cutscenes from Rahi Fohlatti, Palborough Mines, Honoi-Gomoi, and Ghatsad. I visited them all twice to make sure I hadn't missed any of them.

3. Additionally I have completed VR 7-4 and gotten the Elite Royal Collar along with a cutscene with the Memorian stating there were still stolen memories.

4. I have also spoken to Rahal and to Shantotto to no effect.

5. I have attempted logging out and back in.