The "new producer letter" was one of the most idiotic and demoralizing things I've read for a while, it was so bad and so disrespectful I wonder if that was the intent.

They aren't even promoting the content they have been working on for years that still has to come out to keep peoples morale up.

Players like Pixela understandably put their hopes and dreams of continuing XI for as long as possible on others, but that is wrong to do. I can continue, but I think the point was made.
I know how this goes, because I've been involved in these things for other games I cared about in the past. A lot of people don't understand the issues that await.

First of all the people running them have very limited ability to fix problems and add new things, they are vastly inferior to a proper experience at a core level because they are effectively a frankenstein monster. I know the "new car smell" can carry these issues short term, they start to grate long term.

Secondly a lot of the outside infrastructure is reliant on the proper service running, once the proper service stops you will see video card drivers no longer need to support many of the features it needs and fps and crash issues will run rampant, windows updates no longer need to support many features these 10-20 year old games need to run and the game that worked fine this morning will no longer start at all following a forced microsoft update. For tech heads this is less of a problem because they can block updates on drivers and windows but most people aren't tech heads. I could go on but you get the idea.