Greetings everyone,

We apologize for the inconvenience caused by the issue where the game client would crash when players tried to login or move if their characters in Southern San d'Oria and Northern San d'Oria.
I'd like to share a post by Director Fujito regarding this matter.

Quote Originally Posted by Yoji_Fujito View Post
Greetings, Director Fujito here.

We were able to locate the root of the issue causing game clients to crash when moving to Southern San d'Oria/Northern San d'oria, and have uploaded the fix as of this evening.

As a result of the issue, players were unable to login or were discouraged from entering the affected areas, for which we offer our deepest apologies. The issue in question involved an irregularity during the process of loading certain terrain data, which then compounded and resulted in corrupted memory. Creating the necessary client data had required some time, and we appreciate your patience in the meantime.

In consideration of players who were unable to log in or had refrained from doing so and therefore were unable to benefit from ongoing campaigns, the campaigns have been extended as follows:
  • January 2023 Login Campaign
    The point distribution period has been extended until Monday, February 6 at 6:00 a.m. (PST) / 14:00 (GMT).
    　
  • New Year Early Boost Campaign
    The event period has been extended until Monday, February 6 at 6:59 a.m. (PST) / 14:59 (GMT).

Once again, we would like to apologize for the inconveniences experienced as a result of this issue.