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  1. #1
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    11,270
    Character
    Tahngarthor
    World
    Shiva
    Main Class
    SMN Lv 99
    Generally, this means either the card is expired, or was otherwise rejected by the card company/financial institution- Because it was locked, over limit, insufficient funds, etc., or possibly more likely, because of your card being reissued and the CVV has changed, as it always does when you receive a new card to replace the old one (whether because it had expired or you lost it or whatever)

    Make sure there are funds available/the CC isn't overlimit, make sure it isn't locked due to having been compromised or manually locked by you, and make sure the CVV is correct, and then try reactivating.
    (0)
    Last edited by Alhanelem; 01-01-2023 at 12:24 PM.

  2. #2
    Player Dragoy's Avatar
    Join Date
    Jul 2011
    Location
    Bastok
    Posts
    2,127
    Character
    Dragoy
    World
    Fenrir
    Main Class
    RNG Lv 99
    I had issues with paying for Crysta or setting my >10 used card as a recurring payment method as well some days ago, funny enough during the freebie login times but not eligible for it...

    Nothing was wrong with the card itself or me trying to use it, but whatever was wrong was fixed up in due time. If the issue persists for you, it might be a good idea to check up with your bank to have them see what is happening on their side.
    (0)
    ...or so the legend says.


  3. #3
    Player Benier's Avatar
    Join Date
    Sep 2011
    Posts
    2
    Character
    Benier
    World
    Phoenix
    Main Class
    MNK Lv 90

    Same Problem

    I had the same problem. had to wait a few days to reacivate my accounts. was able to log back in... but no the conection is SO Bad I can't even play the game.

    Anyone else having this problem?
    (0)

  4. #4
    Player Dragoy's Avatar
    Join Date
    Jul 2011
    Location
    Bastok
    Posts
    2,127
    Character
    Dragoy
    World
    Fenrir
    Main Class
    RNG Lv 99
    Looks like they have confirmed there having been issues with payments starting December 30. Mine happened around 26th, so I guess that was something different.

    Quote Originally Posted by Benier View Post
    I had the same problem. had to wait a few days to reacivate my accounts. was able to log back in... but no the conection is SO Bad I can't even play the game.

    Anyone else having this problem?
    Better create a new thread for that, but no, at least I am not experiencing such issues (am likely in a very different part of the world, with a very different route to the servers).
    (1)
    Last edited by Dragoy; 01-05-2023 at 12:01 AM.
    ...or so the legend says.


  5. #5
    Player Benier's Avatar
    Join Date
    Sep 2011
    Posts
    2
    Character
    Benier
    World
    Phoenix
    Main Class
    MNK Lv 90
    No problem isue was my network. all fixed.
    (0)