Results 1 to 3 of 3
  1. #1
    Player
    Join Date
    Jul 2022
    Posts
    2

    I used my Registration code to created a new PlayOnline account by mistake

    Title
    I just want to stay on my free version character and I forgot to make the update on my free version and created a new PlayOnline account by mistake.Now I have two PlayOnline account, a free version still and a new account used my code.What should I do to transfer my code to my free version account? I have struggled on this all night and found no answer.Plz anyone help me.
    (0)

  2. #2
    Player Alhanelem's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    10,098
    Character
    Tahngarthor
    World
    Shiva
    Main Class
    SMN Lv 99
    You need to go through help and support for account-related issues. This forum is for technical issues with the game itself.
    (1)

  3. #3
    Moderator Mieleoneis's Avatar
    Join Date
    Jul 2022
    Posts
    1
    Greetings adventurer,

    I'm sorry to hear about this! Unfortunately, as this is the FINAL FANTASY XI Technical Support Forums, we are unable to assist with this account issue. If you haven't already, I would definitely advise reaching out to the Japanese SQUARE ENIX Customer Support Center, as they would be able to provide further assistance in regards to your account concern.

    We hope this issue is resolved for you soon! Thank you for posting in the FINAL FANTASY XI Technical Support Forums.
    (1)