The Puppet Master (cannot trade)

[Alhanelem]

You might try tossing the crystal pendulum and going back to the original NPC to get another.


The other possibility is you have another active quest or battle in the area that must be completed first, though admittedly I'm not sure what that would be.

One thing I can promise you is that you've overlooked something or something else is interfering with your ability to proceed, as FFXI oft likes to do.

The best thing for you to do would be to retrace your steps from the very beginning of the quest. But assuming you have the earth pendulum, you are either at or past the battlefield portion of the quest. Try proceeding onward as if you had done the battle.